Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Channel Factory

      Engaged employer

      Channel Factory Reviews

      Compare reviews

      3.9

      73% would recommend to a friend

      (83 total reviews)

      Tony Chen

      80% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.0

      Culture and values

      3.7

      Diversity and inclusion

      3.7

      Senior management

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      Channel Factory has an employee rating of 3.9 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Channel Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      83 reviews
      1.0
      9 Oct 2020

      Real amateurs run this operation - beware

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Some of the people here work very hard and some are very smart indeed - Good expenses policy, i.e. lack of ref tape - Relaxed culture with regards to family exceptions

      Cons

      - No managerial accountability or managerial skills - No performance review structure - Blame culture engulfs all parts of the business - Non-transparent communications in all departments, from top to bottom - Pay disputes with regards to bonus - Lies around share distribution - Sales team given all the respect, and allowed far more margin for error than other departments - Personality clashes are not properly dealt with and impact subordinates

      1.0
      4 Feb 2026

      Unhealthy Culture and Poor Leadership in the London Office

      Client solutions manager
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Or maybe the snack bar.

      Cons

      Unfortunately, this was one of the most toxic team environments I’ve experienced. On the surface, people present themselves as friendly, but the culture feels performative and inauthentic. Couldn't work here for longer than 6 months. There is a strong sense of groupism that makes it easy to feel excluded, and certain individuals are subtly singled out in ways that negatively impact confidence and morale. Leadership plays a big role in this — there is clear favouritism, and it’s hard not to notice how unevenly opportunities and support are distributed. The environment is highly hierarchical, with little psychological safety for juniors. Rather than feeling supported or developed, junior team members are often made to feel small or replaceable. Overall, the culture prioritises appearances over genuine collaboration, which makes it a difficult place to grow or feel valued.

      Viewing 1 - 3 of 83 Reviews
      Related searches: Channel Factory jobs | Channel Factory salaries | Channel Factory benefits | Channel Factory interviews
      ReviewsChannel Factory reviews

      Glassdoor has 92 Channel Factory reviews submitted anonymously by Channel Factory employees. Read employee reviews and ratings on Glassdoor to decide if Channel Factory is right for you.