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      Chicago Transit Authority

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      Chicago Transit Authority Reviews

      3.5

      65% would recommend to a friend

      (468 total reviews)

      Nora Leerhsen

      100% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Chicago Transit Authority has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chicago Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

      Reviews by job title

      468 reviews
      5.0
      18 May 2026

      CTA Control Center

      Rcsr/security controller
      Recommend
      CEO approval
      Business outlook

      Pros

      Pays well. Work in office type setting. Working in controlled temperature 72 degrees year round.

      Cons

      Can be very stressful. Telephone rings non stop. Alot of emergency situations occurring.

      2.0
      1 Apr 2026

      Valuable training but poor safety and work-life balance

      Bus operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid Training, Free CDL if you don’t have one before starting, learning to drive a larger vehicle, retirement and pension if you’re looking for something long term.

      Cons

      No safety mechanisms, no consistent schedule, no call offs without being reprimanded, no sick days, physical wear and tear and your body: back, knees, rotator cuffs, this job is not for women with small children unless you have a very good support system. CTA does not care about your children’s school schedule, graduation, doctors appointments or funeral. Pension is 13% of entire income. You can’t opt out even if you know you’re not going to retire. You risk your life and well being everyday with the public, you have to be careful if and how you defend yourself if necessary.

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      ReviewsChicago Transit Authority reviews

      Glassdoor has 559 Chicago Transit Authority reviews submitted anonymously by Chicago Transit Authority employees. Read employee reviews and ratings on Glassdoor to decide if Chicago Transit Authority is right for you.