Chronos Agency Reviews

4.4

92% would recommend to a friend

(105 total reviews)
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Joshua Chin

94% approve of CEO

83% positive business outlook

Chronos Agency has an employee rating of 4.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Chronos Agency employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

105 reviews
1.0
11 Apr 2023

Culture and Management

Recommend
CEO approval
Business outlook

Pros

Yes, Work from home. It was a ++ A lot of benefits like internet allowance, health and events. Trainings via Udemy. CEO, COO and HR are nice and approachable.

Cons

1. Gds can only send QC at a certain time which makes us procrastinate and pressured. 2. You need to be a Christian / Religious christian to be promoted or to be the favorite. 3. Out of scope EXTRA tasks which you cant say no because it will take it against you. 4. Can't leave anytime. 5. Head can't take ownership and cannot lead out of scope project which lead him to ask other gds that has a lot on their plate. 6. Our head needs to be skilled and professional. 7. Salary does not fit with your daily workload. 8. You cannot voice out. 9. Impulsive decision and structure plan. Well thought-out! 10. Head is not capable of handling mental health and does not care at all. 11. No career growth unless you're christian. 12. If you volunteer, they will abuse your skills 13. Bi-annual bonus but performance based sometimes hoax. 14. Does not listen to what their employees are telling/feeling. 15. Your capacity does not affect the higher ones and they don't even care. even if you tell them you're overloaded, asking for help is a wrong idea, They will help you but they will also count it as negative in your KPI and judge you that you're not capable and look for possible negative hole so they can wash their hands off to the COO and CEO so might as well not ask for help and feel burn out. 16. Truth are filtered by the superiors. 17. They're blocking a possible high client because it's against the superior's religious practice that lead us overloaded with out of scope tasks.

3.0
10 Apr 2023

Company Review

Recommend
CEO approval
Business outlook

Pros

*Starting salary and benefits are competitive *Bi-annual bonus (although it's performance-based) *I love the benefits (total 30 days paid leaves, tech/gadget allowance, internet *Allowance, HMO allowance, Bonusly - claimable points rewards) *Can work anywhere that has an internet connection *Big help in career growth/experience -- learned a lot about e-commerce when I started working here

Cons

*After some time, compensation is not equal to the work that is asked *Cases of out-of-scope tasks -- Tasks that are not initially in the job description are being given as additional workload *Often, taking leave, especially in Creatives Department is hard, because of deadlines. Or if you take a leave, even if you finish things in advance, tasks are still piled up after coming back from leave. *Work-life integration not work-life balance, working on a leave day is unavoidable (which is sad) *Very rare that a salary increase is considered (for tenured employees) *Means of measuring workload is thru consumed time, which is not very realistic especially if you are in the creatives *Will be forced to work on a task (even if it's out of your scope) or else it will be taken against you, for not being very adaptive or not open to growth/learning

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Chronos Agency Response
2y
Thank you for sharing your insights. We take your feedback seriously and acknowledge your concerns. It's important to us that every team member feels fairly compensated for their work and that workload is manageable. We understand the challenges you've highlighted regarding additional tasks and workload management, especially in the Creatives Department. We strive to create a work environment where employees can maintain a healthy work-life balance and we're sorry to hear that taking leave can sometimes be challenging due to deadlines. We'll take your feedback into consideration as we continue to improve our processes and policies to better support our team members. Your input is invaluable as we work towards creating a positive and fulfilling work experience for everyone at Chronos Agency.
2.0
27 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Chronos offers great perks like 30 days of annual PTO, health benefits, tech and internet allowances. The workplace culture is supportive and friendly.

Cons

Clients were retained despite toxic behaviors because they were high-paying, prioritizing revenue over employee well-being. During my final months at the company, I increasingly felt marginalized and overburdened, with everything treated as urgent and a sense of being devalued rather than a valued team member. Paid time off policies were inconsistently enforced, often with an unspoken expectation to remain accessible and work during time off. Opportunities for career growth were limited, and upper management lacked proactive engagement, often taking a passive approach and assuming issues would resolve themselves. Additionally, strict adherence to KPIs, coupled with frequent and sometimes unnecessary meetings and trainings, added to the workload.

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Chronos Agency Response
1y
Thank you for sharing your detailed feedback. We appreciate you highlighting the perks and supportive workplace culture you experienced at Chronos Agency. Providing a positive work environment and meaningful benefits for our team remains a priority for us. We also take your constructive criticism seriously. Addressing toxic client relationships, respecting PTO policies and ensuring all employees feel valued and supported are areas we continually strive to improve. We understand the importance of creating a workplace where employee well-being is prioritized alongside business goals. Your suggestions regarding career growth opportunities, proactive management engagement and streamlining KPIs, meetings and trainings are especially valuable. Feedback like yours helps us identify where we can do better and we’re committed to learning from these experiences to enhance our practices. Thank you for your contributions during your time here, and we wish you the very best in your future endeavours.
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Glassdoor has 111 Chronos Agency reviews submitted anonymously by Chronos Agency employees. Read employee reviews and ratings on Glassdoor to decide if Chronos Agency is right for you.