Does Citizen Relations pay their employees well?

According to anonymously submitted Glassdoor reviews, Citizen Relations employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Citizen Relations. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Citizen Relations?

40% of Citizen Relations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citizen Relations 2.8 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Citizen Relations?

Account Executive (14) , Senior Account Executive (8) , Account Manager (5) , Director (5) , Junior Account Executive (5) , Account Director (2) , Vice President (2)

What are the pros of working at Citizen Relations according to real employee reviews?

"Great people" ((in 12 reviews)); "Good culture and people for the most part" ((in 8 reviews)); "Convenient office space in downtown Toronto" ((in 3 reviews))

What are the cons of working at Citizen Relations according to real employee reviews?

"The leadership here at Citizen Relations is awful because most of the managers are unsupportive." ((in 11 reviews)); "Poor pay" ((in 5 reviews)); "There are some happy hours but the culture budget is so meager so there isn't a big holiday party or anything exciting." ((in 4 reviews)); "Difficult work life balance" ((in 4 reviews)); "They talk about each other behind their backs, micromanage and do nothing to empower more junior team members." ((in 4 reviews))

What are employees saying about Citizen Relations redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citizen Relations redundancy and their outlook for job security at Citizen Relations in 2026.

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Citizen Relations

Citizen Relations Reviews

3.1

40% would recommend to a friend

(90 total reviews)

Nick Cowling

91% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.1

Career opportunities

2.9

Culture and values

2.8

Work/Life balance

2.6

Compensation and benefits

2.5

Senior management

Citizen Relations has an employee rating of 3.1 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizen Relations employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

90 reviews

3.0

24 Feb 2026

Great colleagues, poor leadership

Account executive

Recommend

CEO approval

Business outlook

Pros

- Coworkers and colleagues are friendly and hard workers - Offices across North America - Range of clients

Cons

- Poor leadership and management - Limited growth opportunity

3.0

11 Feb 2026

Great place to move up in your career but not long term

Senior account executive

Recommend

CEO approval

Business outlook

Pros

- Decent pay and benefits - Flexible hybrid work, never had a problem getting time off - Work with big name clients - Lots of hands on experience in different projects that makes you well rounded - Junior staff has very strong skill set and are the true “culture” at Citizen

Cons

- Veteran employees are traditional to corporate hierarchy. Only their ideas are the ones being executed and give stand-off energy to any one under them. - Pay bumps aren’t significant when getting a bonus or promotion - Understaffed for the last years so working long hours a lot of days - Very rare to have leadership slow down and teach you strategy. Lots of figuring it out as you go

3.0

6 Feb 2026

Depending on your line manager, your experience will differ

Account executive

Recommend

CEO approval

Business outlook

Pros

Lovely socials and opportunities for quick growth

Cons

Depending on your line manager, you’ll either experience a reasonable workload (still fast paced as it is an agency) or you’ll be constantly overworked because your manager believes that supporting your workload is beneath them.

Viewing 1 - 3 of 90 Reviews

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Citizen Relations

Citizen Relations Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great colleagues, poor leadership

Great place to move up in your career but not long term

Depending on your line manager, your experience will differ

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