Citron Hygiene Reviews

Updated 29 Jun 2020

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3.6
64%
Recommend to a Friend
68%
Approve of CEO
Citron Hygiene  President and CEO Peter Farrell
Peter Farrell
27 Ratings
  1. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Elkridge, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citron Hygiene full-time

    Pros

    Very diversified company. They care about their employees and you really feel like you are apart of a team!

    Cons

    Communication could be a little better.

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  2. "Solid performer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citron Hygiene full-time for more than 3 years

    Pros

    Leads with emotional intelligence and high focus on work life balance

    Cons

    Growing pains in training as they scale up

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  3. COVID-19

    "No care for front line"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Technician in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citron Hygiene full-time for more than a year

    Pros

    This is a pure Canadian company

    Cons

    This company has showed it's real face, in crises (corona virus)time,techs( pest and hygiene) are treated so rudely. There is little business slim but they cut all benifits and sending techs for hard and Corona exposures places for sanitizing treatments, making huge money and making up profit even but techs are threatened to do all kinds of work. All top management and managers are keep on taking same perks, techs who are already making little money are asked to work without any benifits. It's big hygiene company but techs are not given enough sanitizing stuff for daily jobs, only entry words are written in emails. Almost all techs are so disappointed and have zero trust and loyalty towards this company. Never think even to join this company, you will repent for rest of life.

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  4. "Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Delivery Driver in Markham, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Citron Hygiene full-time for more than a year

    Pros

    Great ops manager Room for growth

    Cons

    Chemical managers are terrible Chem managers make job tough

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  5. "Running without brain"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Mississauga, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citron Hygiene full-time for more than a year

    Pros

    Citron name seems attractive and unsual

    Cons

    This company I left as you are forced to sell at cheap price with tons of commitments making pest techs hard to comply. All reviews 5 stars are by pet managers or dummy, this company doesn't deserve even one star. Front line all employees like sales , pest and hygiene techs are working in extreme stress and inefficient managerial policies. Managers keep flattering top management and become like paper experts . In big companies these like folks hired as just technicians. So lucky managers that they are in citron, a brainless company

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  6. "Great culture and responsive leadership"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citron Hygiene full-time for more than 8 years

    Pros

    A great culture with awesome people to work with. Constantly growing and they provide a path to move vertically.

    Cons

    Can improve on communication between separate divisions

  7. "Do not rely on 5 star reviews"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pest Control Technician in Mississauga, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citron Hygiene full-time for more than a year

    Pros

    it is a canadian company

    Cons

    Worked here for one and half year, it was really an awful experience. Pest control division is totally directionless, leaderless, visionless. Techs are not listened or heard, techs find no one to lodge complaints about inexperience and non professional managers. Techs have to work for 8 hours or more while other companies have great commission structure and techs in competitors making plus 60k while working 6 hours a day maximum, and working 8 hours making plus 75k easily on an average. But in citron techs making around between 40-50k with great work, stress, micromanagement (as techs are always under GPS radar), Do not rely on 5 star reviews here as all are dummy reviews, just talk to already working techs and they will express their distress and awful experience about citron

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  8. "Painful experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in North Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citron Hygiene full-time for more than a year

    Pros

    apparently salary/benefits seem good but later on seem bad as compare to work

    Cons

    I wasted my year or so here, sales reps are forced to get new clients on very low price. Clients we take from orkin or other companies on non ethical grounds like quite low price, lot of promises but later clients not happy form services we offer. The biggest blunder this company management doing to hire those at top who are nonprofessional and inefficient. They are getting huge salaries for delivering nothing. We are trained by one retired guy(technical director )who is just making money thru flattering words which lure only top non professional management. I left cuz i felt that citron is making pest control market worst. Here all techs especially pest division are so disappointed and work in extreme stress, they are not listened by their struggling managers, office people. Do not leave any company to join Citron otherwise you will keep on repenting whole time.

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  9. "Wonderful Team!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administration in Markham, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citron Hygiene full-time for more than 3 years

    Pros

    Citron is a great place to work! - Collaborative working environment - Supportive management - Growth opportunities - Good benefits, fully covered for employees - Great wellness activities The people are fun & friendly and I enjoy coming to work every day.

    Cons

    I don't have anything negative to share about working at Citron.

  10. "This company is a stain on pest control industry."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Citron Hygiene full-time for more than 3 years

    Pros

    High starting salaries A lot of overtime paid

    Cons

    This company is very disorganized. All they care about is selling and inflating the company. Current customers are not taken care of properly. Missed appointments get overlooked but the customers are not notified of them and money is still charged. They don’t care about being industry professionals. They look at the technicians as drones that just need to be told what to do. They let unlicensed people do pest control work jeopardizing clients businesses and bringing the perception of pest industry down and frankly breaking the law. If you consider yourself an industry professional steer clear from this company at all costs.

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Found 36 reviews