Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"great benefits and you're really well taken care of." ((in 30 reviews)); "Great culture and values." ((in 29 reviews)); "The people on the team are great and always supportive." ((in 27 reviews)); "Great team, filled with smart hard" ((in 13 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 11 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 25 reviews)); "The base salary is low" ((in 11 reviews)); "poor management" ((in 11 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 9 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 5 reviews))

What are employees saying about ClassPass redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass redundancy and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass Reviews

Compare reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture and values

3.5

Diversity and inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

289 reviews

2.0

30 May 2025

Great experience, but not one I’d choose to repeat

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- working from home - work laptop

Cons

- team leaders - unrealistic expectations - overworking - Glassdoor negative reviews are accurate, read before joining - lack of promotion - average pay

3.0

30 Mar 2025

Great People, Terrible Work-Life Balance

Senior account manager

Recommend

CEO approval

Business outlook

Pros

The people at the company are very smart and great to work with.

Cons

The team is extremely lean, ClassPass clients can be extremely rude and unkind, and there is little to no work-life balance.

4.0

16 Mar 2025

Good business but lack of career progression

Digital marketing manager

Recommend

CEO approval

Business outlook

Pros

Good Values Good Mission Nice Team

Cons

Little Progression Constantly changing strategic direction Low Budget

Viewing 1 - 3 of 289 Reviews

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