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    Close Brothers Reviews

    Updated 7 March 2019
    110 reviews

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    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Preben Prebensen
    55 Ratings

    Employee Reviews

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    Pros

    • "Good work life balance and flexible working options" (in 16 reviews)

    • "great culture, flat structure, very engaged" (in 7 reviews)

    Cons

    • "With quite a lot of change at the senior management level, progress through the ranks is slow" (in 11 reviews)

    • "Lack of career progression in current role" (in 7 reviews)

    More Pros and Cons

    1. "Brilliant place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in London, England
      Current Employee - Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Close Brothers full-time (More than 5 years)

      Pros

      Strong leadership team, lots of consultation with employees at all levels. (Employee engagement survey taken v. seriously)
      Nice size, easy to add value and a flat management structure
      Good work life balance and flexible working options
      Well supported to develop professionally and personally

      Cons

      Internal communications could be better

    2. "Good place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business in London, England
      Current Employee - Business in London, England
      Recommends
      Positive Outlook

      I have been working at Close Brothers full-time (More than a year)

      Pros

      Nice place, fruit basket each week, lots to do

      Cons

      Can be a bit slow to change at times

      Advice to Management

      Be a bit more agile and responsive

      3. Join the Close Brothers team
      See Our Latest Jobs

    3. Helpful (1)

      "Outdated and secretive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager
      Current Employee - Manager
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Close Brothers part-time

      Pros

      Drinks trolley on a Friday
      Decent salary - although others are unhappy
      Good work/life balance

      Cons

      Management don't really care about employees
      Horrid HR department
      Unclear strategy
      Old-fashioned beyond compare

      Advice to Management

      Be kind to your employees - listen to them

    4. "Standard"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Administrative in London, England
      Current Employee - Administrative in London, England
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Close Brothers full-time (More than 3 years)

      Pros

      Good benefits for size of company

      Cons

      Lack of support and decent management

      Advice to Management

      ...

    5. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Close Brothers full-time

      Pros

      Good place to work, nice culture and people, staff are well looked after

      Cons

      Technology and systems could be updated

      Advice to Management

      Update technology

    6. "Great Bank"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Close Brothers full-time

      Pros

      Big company with a very good benefits package. Very good socials.

      Cons

      Tough performance requirements, balanced with very good financial rewards.

    7. "Treasury banking opertions executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Treasury Banking Operations Executive in London, England
      Current Employee - Treasury Banking Operations Executive in London, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Close Brothers full-time (More than 3 years)

      Pros

      fairly decent bank to work for

      Cons

      career development slow at times

    8. Helpful (1)

      "Business Operations Administrator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Close Brothers full-time

      Pros

      My job at Close Brothers Premium Finance was my very first office job.
      My job role was a Business Operations Administrator.
      The managers were flexible and the company had a good structure in place, which made me feel valued.

      Cons

      I felt that from January 2015 to May 2016 there wasn't many opportunities for progression within the company.

    9. "Great history, Uncertain future"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in London, England
      Current Employee - Manager in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Close Brothers full-time (More than 5 years)

      Pros

      CBG has a phenomenal HISTORY of sustainable, profitable growth coupled with its HERITAGE of championing entrepreneurs and small businesses in the UK.

      Cons

      Growing concerns among staff of an excessive focus on quarterly results without any clear strategy or investment in the future. Clear instances of over reliance on past performance as an indicator of future success. Concern among staff that the number of recent changes/exits among senior management and business units, reflecting disagreement about the future direction of the Group, particularly as staff view many recent appointments by Risk/Credit as appointing allies, rather than talent in the industry, thus avoiding challenge on the status quo.

      Advice to Management

      Difficult to say. The courage to listen to all voices without putting them down - recognition that junior staff want to be a part of the future and that they will do whatever it takes to make CBG the best place to work and succeed. Stop making token efforts in this regard and really empower staff by encouraging the challengers as well as those who simply. Strike a better balance between commercial ambition and risk management. Realise that diversity isnt just about gender, especially if those men and women are from the same corporate backgrounds with the same ideas, experience and beliefs.

    10. "Business Operations"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Operations Administrator in Wimbledon, England
      Current Employee - Business Operations Administrator in Wimbledon, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Close Brothers full-time (Less than a year)

      Pros

      - Great progression and support from managers

      Cons

      - Little opportunity for socialising within teams