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Close Brothers Reviews
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    Close Brothers Reviews

    Updated 4 September 2017
    62 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Preben Prebensen
    31 Ratings

    62 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Great work life balance for an FS company (in 9 reviews)

    • Very flat structure - lots of access to senior leadership and a focus on innovation (in 5 reviews)

    Cons

    • With quite a lot of change at the senior management level, progress through the ranks is slow (in 9 reviews)

    • Need more structure on career progression, opportunities limited unless you know the right people (in 5 reviews)

    More Pros and Cons

    1. "Close"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Close Brothers full-time

      Pros

      Wants to improve, is realistic about its problems - trying to create a good working culture

      Cons

      Few dinosaurs around that are stopping progress - Company modernising but being slowed down by the old boys!!

    2. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Great place to develop a career, lots of opportunity

      Cons

      It is slightly behind with technology

    3. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Branch Administrator in Stoke-on-Trent, England
      Former Employee - Branch Administrator in Stoke-on-Trent, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Close Brothers part-time (More than a year)

      Pros

      Good management team
      Training and development opportunities
      Good reward systems in place

      Cons

      unfeasible targets set in certain months against other branches, needs to be more tailored towards individual branches to produce a more accurate account of performance
      high turnover of staff

      Advice to Management

      increase the use of advanced technology to support dealer network in line with competitors
      Make more realistic benchmarks to work towards

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "Customer service associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service in London, England
      Current Employee - Customer Service in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Company really looks after their staff
      A lot of development opportunities however you just need to network with the right people

      Cons

      Pay is definitely not great for the job you do (however their is bonus).
      Internal career progression can be difficult

      Advice to Management

      Focus more on providing career development and the pay within business operations department

    5. "Great place if you work with the right team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Analyst
      Former Employee - Analyst
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Close Brothers full-time (More than a year)

      Pros

      Great work life balance, free drinks every alternative Friday, good social activities, bake off, charity runs... the usual corporate perks, etc.

      Cons

      Not all senior managers are open to try new innovative solutions. I was offered a job which promised I implement a lot of new technologies but I did not get the opportunity. My team's senior management are happy with traditional methods and are afraid to change. I waited for about a year to use my core skills, kept asking my senior management team, but it did not happen. They kept saying let's not complicate things - what we are doing is close enough to advanced work, etc.. So I resigned.

      Advice to Management

      Don't recruit someone with a specific set of skills and make them work for something else.

    6. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Treasury Business Operation Executive in London, England
      Current Employee - Treasury Business Operation Executive in London, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Close Brothers full-time (More than 3 years)

      Pros

      Bonus, good benefits - life insurance, health insurance, subsidised gym. Pension, study support, corporate discount, travel loans, subsidises bike benefit

      Cons

      None None None None None None None None None None None None None None None None None None None None

    7. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Current Employee - Anonymous Employee in London, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Close Brothers (Less than a year)

      Pros

      Would definitely recommend Close Brothers as a place to work.

      Cons

      Despite being a great place to work, Close has a very bureaucratic culture.

    8. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Close Brothers full-time (More than a year)

      Pros

      Great work life balance for an FS company
      Good benefits
      Very flat structure - lots of access to senior leadership and a focus on innovation
      Has a 'small company' feel but with the benefits of working for a larger organisation (Free fruit, drinks trolley Fridays etc)
      Good at recognition e.g. employees of the month, birthday and thank you cards, Christmas presents etc
      Good bonuses

      Cons

      Technology / systems are a bit behind the curve (it's so complicated to process expenses that I generally don't bother!)

      Advice to Management

      Invest in better systems

    9. Helpful (1)

      "Good to Start but no career progression"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Close Brothers full-time (More than 3 years)

      Pros

      I have worked at Close Brother for more than 3 years Its a good company to start and get some work experience

      Cons

      You will only get promotion if you become favourite of your boss regardless how hard working and good you are at work. You will get no appreciation for the good work you have done even if your productivity is excellent. Even HR department is not unbiased they work on the instructions of department heads. Overall not a good place to work for longer period of time.

      Advice to Management

      Top management should have this system in place where employees can tell them about any issues which should be kept secret and should not be disclosed to their bosses.

    10. Helpful (2)

      "Pretty good overall but they do underpay."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - IT Project Manager in Wimbledon, England
      Current Employee - IT Project Manager in Wimbledon, England
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Close Brothers full-time (More than a year)

      Pros

      There are some great people working across the bank. There are some great managers and there is a real desire to give a great customer experience.

      Cons

      With quite a lot of change at the senior management level, progress through the ranks is slow. Salaries are not as high as they are for equivalent jobs with competitors.

      Advice to Management

      Salary review.

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