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      Cocoon House

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      Cocoon House Reviews

      3.3

      49% would recommend to a friend

      (27 total reviews)
      avatar

      Joseph Alonzo

      67% approve of CEO

      62% positive business outlook

      Ratings by category

      3.5

      Culture and values

      3.5

      Diversity and inclusion

      3.3

      Work/Life balance

      2.7

      Senior management

      2.7

      Career opportunities

      2.6

      Compensation and benefits

      Cocoon House has an employee rating of 3.3 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cocoon House employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      27 reviews
      4.0
      23 Feb 2026

      Solid entry level job

      Case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay isn’t terrible, PTO policy is incredibly generous, coworkers are often very kind and supportive

      Cons

      Inter-departmental relations are not great, culture of gossiping

      3.0
      8 Dec 2025

      Purposeful mission, challenging management culture

      Residential youth counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      Meaningful, mission-driven work supporting youth in crisis. Gained hands-on experience in advocacy, crisis response, and trauma-informed care. Good health benefits and PTO.

      Cons

      Inconsistent leadership and communication. Limited emotional support and workplace accommodations for staff. Very high emotional demands without enough support, leading to burnout. Limited advancement opportunities unless you are strongly favored by upper management; promotion did not feel consistent or transparent.

      5.0
      18 Nov 2025

      Inclusive, Caring, and Understanding

      Fundraiser
      Recommend
      CEO approval
      Business outlook

      Pros

      This is by and far the best employer I have ever had (and I've had a lot). This company puts your work-life balance at the forefront and is so welcoming to people from all walks of life. I work with amazing co-workers who are supportive, collaborative, and considerate of work-boundaries. All Staff meetings keep all employees on the same page and provide valuable training opportunities to stay trauma-informed and supportive of growth and inclusion. SO many pros.

      Cons

      The only con is the pay, and even that is arguable when you look at the immense pros. This organization does the BEST it can to supply employees with competitive pay while ensuring as much funding as possible goes toward the programs that help homeless and at-risk youth.

      Viewing 1 - 3 of 27 Reviews
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      ReviewsCocoon House reviews

      Glassdoor has 27 Cocoon House reviews submitted anonymously by Cocoon House employees. Read employee reviews and ratings on Glassdoor to decide if Cocoon House is right for you.