Collins Mobile Reviews

2.9

45% would recommend to a friend

(62 total reviews)
avatar

John Collins

47% approve of CEO

38% positive business outlook

Collins Mobile has an employee rating of 2.9 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Collins Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

62 reviews
2.0
15 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Local franchise owner of T-mobile stores, so you don't have far to go for corporate support.

Cons

Store managers need to work 50+ hours a week to keep up and even then it isn't appreciated, bonus objectives do not align with reality (as promised in offer letter), as the best store will get less than 50% of their bonus. (November bonus wasn't paid until the end of January (Merry Christmas!) Upper management keeps moving the goalposts on expectations. . Constant fraud and robbery from customers is the norm in this industry, so be ready. Disciplinary action is arbitrary and does not follow any pattern, and the employee handbook is intentionally vague to allow for it. Corporate Structured Training was nonexistent until this last month. Collins is hemorrhaging cash so rapidly that they better turn it around fast or they will be closing stores and laying people off.

1.0
11 Nov 2018

You decide

Recommend
CEO approval
Business outlook

Pros

Can be fun at times because of co-workers and customers.

Cons

Company is cool with constantly leaving the stores understaffed and using current employees by increasing their workload to make up for the lack of staff. Pay is very low only $10hr for full time and commission is very low due to lack of customers. Company sets unrealistic goals, and will hammer you until feel like you can't do anything right if you do not meet them. 30 minute breaks are automatically deducted even if you dont get a break for the day. Which can happen. Company only cares about the uppers and does not care for their employees in the slightest. Do not have any sympathy for employees with school or family problems and will tell you to deal with it.

2.0
8 Dec 2017
Recommend
CEO approval
Business outlook

Pros

The store closes at 8 Pm.

Cons

The company is very inconsistent, the pay that we were promised has not shown up in several months. The management above me are inconsistent leading to a stressful work environment. Everything we have been promised by the company has not been followed through, leading to disappointing employees. You basically work for your hourly wage, commission is non existent even though that is the main source of income. We are commission based so this is a huge problem. Most of the people I work with have been submitting their resumes to other carriers as a result.

Viewing 1 - 3 of 62 Reviews

Glassdoor has 63 Collins Mobile reviews submitted anonymously by Collins Mobile employees. Read employee reviews and ratings on Glassdoor to decide if Collins Mobile is right for you.