Does Columbus Metropolitan Library pay their employees well?

According to anonymously submitted Glassdoor reviews, Columbus Metropolitan Library employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Columbus Metropolitan Library. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Columbus Metropolitan Library?

90% of Columbus Metropolitan Library employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Columbus Metropolitan Library 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Columbus Metropolitan Library?

Customer Service Specialist (16) , Customer Services Specialist (6) , Youth Services Specialist (4) , Customer Service Associate (3) , Information Services Specialist (3) , Librarian (3) , Call Center Specialist (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Homework Help Center Associate (2) , Library Page (2) , Manager (2) , Materials Service Associate (2) , Volunteen (2) , Volunteer (2)

What are the pros of working at Columbus Metropolitan Library according to real employee reviews?

"Great coworkers, and it could be rewarding working with many of the regular children" ((in 14 reviews)); "Good benefits and care for the community." ((in 13 reviews)); "life balance, competitive pay, and a job that leaves a positive impact on the community" ((in 10 reviews)); "Great people to work with." ((in 8 reviews))

What are the cons of working at Columbus Metropolitan Library according to real employee reviews?

"Poor management of frontline employee needs and concerns." ((in 6 reviews)); "administrative staff." ((in 3 reviews))

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Columbus Metropolitan Library

Columbus Metropolitan Library Reviews

4.2

90% would recommend to a friend

(108 total reviews)

Lauren Hagan

Not enough data to show CEO approval

81% positive business outlook

Ratings by category

4.3

Culture and values

4.0

Diversity and inclusion

4.0

Work/Life balance

3.7

Compensation and benefits

3.6

Senior management

3.2

Career opportunities

Columbus Metropolitan Library has an employee rating of 4.2 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Columbus Metropolitan Library employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

108 reviews

5.0

19 Jan 2026

Great Job

Material services associate i

Recommend

CEO approval

Business outlook

Pros

- Great coworkers - Good pay - Good managament

Cons

- OPERS - Not as much patron interaction

5.0

27 Aug 2025

Great place to work with advancement opportunities

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Diverse - CML has plenty of employee resources - Opportunities to advance

Cons

- Working with the public can be stressful

5.0

17 May 2025

Great place to work

Library page

Recommend

CEO approval

Business outlook

Pros

Wonderful coworkers, nice environment, good hours

Cons

Wanted to check out all the books I put away

Viewing 1 - 3 of 108 Reviews

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Jobs at Columbus Metropolitan Library

Materials Services Associate (20/24 hrs.) Dublin Branch

Customer Services Manager (40 hrs). Linden Branch

Teen Youth Engagement Specialist (20/24 hrs.) - MLK Branch

Youth Engagement Specialist (20/24 hrs.) - Northern Lights

Operations Specialist (40 hrs.) Property Management

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Columbus Metropolitan Library

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Great place to work with advancement opportunities

Great place to work

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