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Community Access

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Community Access Reviews

2.7

31% would recommend to a friend

(123 total reviews)

Cal Hedigan

38% approve of CEO

35% positive business outlook

Community Access has an employee rating of 2.7 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Community Access employee rating is 28% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

123 reviews
1.0
22 Oct 2018
Recommend
CEO approval
Business outlook

Pros

residents/tenants Some flexibility Some coworkers Cult like environment

Cons

Low pay but they want you to give 160% to later be robbed of your work and dignity Upper management needs to be replaced (non supportive) Philosophy conflicts with real world practices. Inadequate training dept (videos from 1970) & not practical Inadequate HR department Unclear policies Unethical practices Bias and not concerned about real world issues Unsafe environments

avatar
Community Access Response
7y
It's a shame this person doesn't feel comfortable expressing these feelings directly to me, our complaint line, or responding to one of the many anonymous surveys we have conducted during his or her tenure. We have an Open Door policy that encourages staff to bring concerns to whomever they feel comfortable with and in a manner they feel safe. Best, Steve Coe CEO
1.0
8 Feb 2018

Think twice.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great mission. Some talented people.

Cons

Upper management clueless about workforce, tend to be very judgmental and play favorites. They lack transparency (they don't seem to know how to communicate). Poor fiscal manangement (two rounds of layoffs in the past three years).

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Community Access Response
8y
Thank you for your feedback. We strive to be extremely transparent in everything we do, such as posting our financial information (audits and IRS 990) on our website. If anyone reviewing this information has any questions, please contact me directly (and yes, email addresses for all senior managers are on our website as well). To eliminate any favoritism, all hiring is done by committee and decisions are documented using a web-based management system. We also post new positions internally before they are advertised. The layoffs cited were strategic and allowed us to maintain a balanced budget and, most recently (2017), eliminated several management positions to free up funds to raise salaries of direct care staff by an average of 25%. Steve Coe CEO
2.0
24 Oct 2018

Do Not Work here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They pay you money, that is about it.

Cons

Was hired to work on a 4 person team. It was a critical department to the organization in a fairly new position. The department head was charming and helpful at first, then immediately turned. He used derogatory and harassing terms. Put down work and the individual- citing they "cannot teach" someone, and using words like "disappointing" in regards to work and the person, and allowed to continue verbal asbuse. This was all in the first few months of being new to a position The disorganization and inter-fighting between departments is intense. Everyone talks behind the backs of others and do not trust one another. Executive management team has no handle on the day-to-day operations of the company, does not check in on the staff and overall not supported. HR is weak. They absolutely do not care about the employee's well being and safety with management. Filing a complaint will only flag you as a "disrupted" and lead to you being fired. They allow individuals in powerful positions to keep their jobs while lower level, entry level positions cycle through. Several complaints can be lodged, and still nothing is done. There is no system in place here for the culture and the staff to be happy and safe. Staff members are constantly stressed and unhappy.

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Community Access Response
7y
I'm sorry this person had such a bad experience here. If his or her supervisor had truly acted in the way described above they would no longer be employed here. As I stated below, we have an Open Door policy that encourages employees to report issues to anyone they feel comfortable communicating with. To reinforce this, I meet all new employees during orientation and give them my card with a pledge that we will respond to ideas, suggestions, or complaints they have. I would only ask any prospective employee to do their due diligence. Find people who work here and schedule a visit, sign up for our newsletters and mailings, follow our activities on social media. Feel free to write me directly and ask any question you like: scoe@communityaccess.org. Best, Steve Coe CEO
Viewing 1 - 3 of 123 Reviews

Glassdoor has 134 Community Access reviews submitted anonymously by Community Access employees. Read employee reviews and ratings on Glassdoor to decide if Community Access is right for you.