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Computer Market Research

Engaged employer

Computer Market Research Reviews

3.1

52% would recommend to a friend

(33 total reviews)
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Del Heles

49% approve of CEO

57% positive business outlook

Computer Market Research has an employee rating of 3.1 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Computer Market Research employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

33 reviews
1.0
14 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Nice staff as far as my experience went. My team seemed nice, at least on the surface. A paycheck I guess. Plenty of parking. Other than those things that is it.

Cons

Clock watchers- I have never worked at a place that makes you clock in to every task you complete whether that's emailing, your job, your breaks. If you messed up and clocked into the wrong thing you had to do paperwork. Hello!? If you are that worried about your money hire contractors and have them give you an estimate and bill you for their time. This isn't a call center and it's a waste of time, insulting and shows how cheap the company is run. When you're so focused on clocking in and out how the heck are you focused at all? Surprised we didn't have to clock in for bathroom breaks. Micromanagement: the managers aren't really managing anything because he is always over their shoulders. So they are never trusted to take direction. Does not trust employees to use their experience and skill set to contribute. It has to be his way always even if he's wrong, blames others when things don't turn out right. He will chastise people in front of others if they don't have the right answers he's looking for. I honestly felt bad sitting in on meetings and watch a supervisor get ripped apart for no valid reason other than to make her look stupid and to "educate" her. Micromanages even the smallest things - like looking at your cell phone because he thinks you're texting. Company itself: No focus, no direction. About the bottomline, not quality or growth.He has pet projects that he wants completed right now at the same time with not enough staff to complete. Unreasonable deadlines as a result. Don't start a new project when the product you have sucks, looks outdated and doesn't work.Figure out what product you want to promote and see it through completion before you jump on the next one. I don't care how long you've been in business, you should be in a better position than you are now if you actually knew how to run it right. I've worked for large corporations like SAIC, URS Corp and Petco. This was a joke as were the critiques I got on MY job-- I've been doing this particular job for the past 10 years with success as a freelancer so I found it comical to get criticized for my work when I've worked for several clients who have been thankful and praising my work. No clear directions on how I was supposed to do my job, as they were constantly changing. I only took this job because I wanted to quickly save up money for home improvements and test the corporate world again...What was I thinking? nah I'll stick to working for myself. He cemented my stance that I can NEVER work for anyone else again. Pay is a joke. Got paid more 10-16 years ago doing less. Oh and no direct deposit. Get with the modern times. You're wasting your time if you interview here unless you like being micromanaged or are desperate for a job. If you do accept it, get out as soon as you can. I had an inkling when I interviewed, should've followed my gut.

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Computer Market Research Response
8mo
Thank you for sharing your experience. We’re glad to hear you felt supported by your team members and appreciated some aspects of your time here. We also understand that not every role, company, or work environment is the right fit for every individual, and we sincerely wish you the best in finding a position that aligns well with your career goals and work style. At Computer Market Research, we’ve operated continuously in both California and Nevada since 1984, building a stable and longstanding business serving a specialized group of high-volume clients — many of whom have partnered with us for over 15 years. The nature of this work requires a high level of accountability, focus, and time management to ensure projects stay on schedule and within client budgets. For this reason, we have processes in place — including accurate time tracking — to keep operations running smoothly and prevent scope creep. While this level of structure is essential to meeting client needs, we understand it may feel different from other workplaces and isn’t the right fit for everyone. We also want to clarify that our company is not a startup, though we maintain a small-business culture where each team member’s contributions are visible and meaningful. With that comes both opportunity and responsibility. The fast-paced nature of our environment may limit extended downtime, such as coffee breaks or casual coworker chats, as our focus must remain on serving our clients effectively. We value open feedback and are always looking for ways to improve, while balancing the expectations of our clients and the needs of our team. Culture fit is incredibly important to us, and in some cases, it becomes clear that a role or environment isn’t the right match — for either the employee or the company. In those situations, we strive to part ways respectfully while wishing each individual success in their career journey. Thank you again for the contributions you made during your time here. We remain proud of our team’s dedication and the long-term relationships we’ve built with our clients and employees over the years.
1.0
16 Aug 2018

Sinking ship

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. Basically all the people working there are looking for new jobs. I doubt the company will be around much longer.

Cons

- Delayed/bounced checks - Rude and aggressive CEO - Dishonest to both clients and employees - High turnover - Cheap (low pay, old technology, understaffed, etc.) - Micromanaged and stressful work environment

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Computer Market Research Response
8mo
Thank you for taking the time to share your experience. We’re sorry to hear that your time at Computer Market Research didn’t meet your expectations, and we wish you the best of luck in finding a role that aligns well with your skills and career goals. We do want to clarify a key point for accuracy. Since opening our doors in 1984, we’ve operated successfully in both California and Nevada and have never experienced issues with delayed or bounced checks. As a boutique software company serving a niche group of high-volume clients — many of whom have partnered with us for over 15 years — we’ve built a stable, longstanding business focused on delivering exceptional service. Culture fit is incredibly important to us. It’s clear that in this case, the role and environment were not the right match, which can happen from time to time. While we understand that not every position will be ideal for every individual, we remain committed to creating a supportive, growth-oriented workplace for employees who thrive in a fast-paced, client-focused setting. We appreciate the contributions you made during your time with us and continue to be proud of the team members who share in our mission and values.
1.0
20 Sept 2017

One Owner, his way or the highway!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The turnaround in this company is ongoing so you get to meet new people

Cons

Micro-management at the granular level. The management positions are just placeholders with no real authority. Low-pay, Low moral.

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Computer Market Research Response
8mo
Thank you for taking the time to share your experience. We’re glad to hear you enjoyed the opportunity to meet new people and build relationships with colleagues while at Computer Market Research. As a boutique software company that has been in business since 1984, serving a specialized group of high-volume clients, we take pride in our stability and the long-term partnerships we’ve built — some spanning over 15 years. We understand that not every role or environment is the right fit for everyone, and while our fast-paced, client-driven structure works well for many, we recognize that it may not suit all work styles. We appreciate the time and effort you dedicated during your tenure and wish you the very best in finding a position that aligns closely with your goals and expectations.
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Glassdoor has 34 Computer Market Research reviews submitted anonymously by Computer Market Research employees. Read employee reviews and ratings on Glassdoor to decide if Computer Market Research is right for you.