1) Slave-driving management without a clear vision, mission, or strategy. They pretend to be cheerful and friendly when, in fact, they are unresponsive and not interested in hearing anyone's opinion but their own. They love posting on LinkedIn trying to portray themselves as experienced professionals.
2) Ridiculously demanding reviews enforced by editors. A writer needs to produce between 1,600 and 2,400+ words a day and then go through a long list of comments left by an editor that will take you approximately 30-60 minutes to try to decipher and fulfill.
3) They mainly hire writers and editors from Serbia and other poor countries (e.g. India, Pakistan, Kenya, Nigeria...) because they pay them $0.02 per word (regardless of the topic or how long it takes to do research).
4) Only interested in quantities whereas the quality is of less importance.
5) High employee turnover - writers get burned out and leave since they are under constant tremendous pressure. A lot of them complain to their peers about stress-induced insomnia and anxiety.