Cosm Reviews

Lots of work and long hours. Busser/Runners don’t get tips.

Schedules have never been out more than a few days in advance and hours are constantly changing up until the night before or day of. No one ever knows what’s going on in the building because management doesn’t communicate at all and HR is unresponsive to most issues that happen on the floor. New hires are promised full time but it never happens. Many part time people end up working full time hours but the company refuses to grant benefits. Runners and bussers are not tipped. Fans are disrespectful and tip out is abysmal. No opening or closing sheets, no SOP or procedures. They’ll boast about how advanced their tech is but the POS is horrible. Talk a lot of talk about company culture but I rarely see it in practice. Don’t believe them when they tell you there’s room for career growth, the most you’ll see is busser to server or the like and they’ll make you wait months