Craft Warehouse Reviews

Corporate was greedy and uncaring about it's long-time employees. I was second to the head framer, a 60 year old woman who had worked for the company foe 13 years. Corporate didn't even know who she was, and gave no recognition to her or their other long-time employees. I worked there for 3 years and was being paid $13 per hour, and when I asked for a raise to match minimum wage going up, I was told they could only give me $13.40. I left to go work elsewhere very soon after that. Management is constantly stressed out and they would often take it out on employees. I enjoyed my department, but I could not afford to keep letting them take advantage of me.

The Customers. Most are pretty good, but there's always the terrible ones, and unfortunately CW rewards the problem customers with extra discounts and coupons instead of just kicking them out for throwing a tantrum. The corporate team feels very out of touch with what the actual workers on the floor see and do on a daily basis. orders come down for new sales, or lack of sales, and don't seem to take suggestions from workers to heart. Also, forget about a regular or flexible schedule unless you've worked at a location for 10+ years, and don't get your hopes up for a decent wage. Especially in the framing department, where the work HAS to be a bit more technical because the learning curve is a pretty steep jump from normal cashier duties, the pay isn't any higher. I understand why the commission for larger custom projects had been stopped, but a little kickback as a team for a $1000+ project would have been nice. Really any show of appreciation by the company, and even the mangers would have been nice.