Poor Performer. The CRF Way of the Highway.
Pros
The company offers an opportunity to work with a good workers compensation claims handling system. That is all.
Cons
There is no flex time. The hours are 8:00 AM to 5:PM Monday - Friday. What they dont tell you until you are unable to complete your daily work load with in an 8hr period is that it is up to the adjuster to do what they need to do to make sure they are day current. Meaning to say if you need to work 80hrs to get what they believe is a work schedule that can be completed in 40hrs, then you need to work 80hrs. There aren no excuses. They require you to be able to handle a mix case load of Med Only to Loss of time Workers Compensation Claims in excess of 200 (my case load was 250). You can not close cases unless you have gone at least 6months of no activity from the last payment made on the file regardless of the nature of payment. Your computer activity and business calls are monitored closely to ensure excellent customer satisfaction. You are discouraged from interacting with other employees to avoid office gossip for which you can be terminated. You're correspondence is regulated and scruitinized before the company allows you to send out any information. The pay is exceptionally low for Sr. Claims Adjuster experience. Starting salary is $50K. The industry average is $60 or better. The company's rational is that they pay 100% of your medical package which they tell you is valued at $20K, but I have seen personal self insurance packages through the likes of United Health Care and BCBS, that covers more and costs less. They will tell you, you get 2wks of vacation you can use immediately, but what they dont tell you is that you can not begin to use it until you have been employed 90 days. As such, if you have to be out of work within thoes 90 days, its without pay, even if you are salaried. you are only considered for full time employment unless you have worked for them on a contractual basis for a period of not less than 90 days. Hence, you will have been with the company at least 6 months before you can exercise any benefits. Overall the company demands much from its employee's but delivers little in terms of compensation and employment satisfaction. My personal opinion is that working there was much like being held captive in a prision camp. The best day I had working for the company was my last day.