Does Customertimes pay their employees well?

According to anonymously submitted Glassdoor reviews, Customertimes employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Customertimes. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Customertimes?

76% of Customertimes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Customertimes 4.2 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Customertimes?

Salesforce Developer (22) , Project Manager (15) , Salesforce Consultant (15) , Business Analyst (12) , AQA Engineer (6) , Engineering Manager (6) , Software Engineer (6) , Account Executive (5) , QA Engineer (5) , Salesforce Marketing Cloud Consultant (5) , Middle IOS Developer (4) , Mulesoft Developer (4) , Quality Assurance Engineer (4) , Salesforce Architect (4) , Senior Business Analyst (4)

What are the pros of working at Customertimes according to real employee reviews?

"Competitive salary, bonuses etc" ((in 32 reviews)); "Good management" ((in 25 reviews)); "The team is great and I enjoy working here." ((in 23 reviews)); "Great people to work for and with." ((in 22 reviews)); "Customertimes has customers from all over the globe, and working here is a good opportunity to receive valuable experience of working with world" ((in 16 reviews))

What are the cons of working at Customertimes according to real employee reviews?

"There are no bonuses, no Multusport card, no electricity/internet bill reimbursement, the payment could be better." ((in 6 reviews))

What are employees saying about Customertimes redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Customertimes redundancy and their outlook for job security at Customertimes in 2026.

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Customertimes

Customertimes Reviews

4.1

76% would recommend to a friend

(328 total reviews)

Dmitry Sidney

84% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.2

Work/Life balance

4.0

Senior management

4.0

Career opportunities

3.9

Culture and values

3.8

Compensation and benefits

Customertimes has an employee rating of 4.1 out of 5 stars, based on 328 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Customertimes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

328 reviews

5.0

31 May 2026

Friendly atmosphere with potential promotion delays

Lead engineer

Recommend

CEO approval

Business outlook

Pros

Great colleagues, friendly atmosphere, everything as agreed and discussed.

Cons

Promotion could take a while

Customertimes Response

Thank you for your feedback! Your warm words about the team and atmosphere mean a lot! We also appreciate you sharing your thoughts on promotions — it helps us identify areas for improvement. Wishing you all the best in your next career chapter!

3.0

20 May 2026

It’s good if a project is good.

Lead salesforce consultant

Recommend

CEO approval

Business outlook

Pros

Work from home in the heart of Kyiv, with the opportunity to work on a great project. Plus, you’ll have access to good health insurance.

Cons

The company has completely neglected its employees. There are no more presents, no offline events, and only a few online events. The only way to earn points is by doing something exceptional, which can be used to buy trivial items. To purchase something meaningful, you must save for years. Management wants everyone to be a manager but refuses to compensate them for the additional work. Salary reviews are infrequent and occur only once a year. To receive a salary review, you must consistently exceed expectations. Additionally, the company has a high number of russian employees.

Customertimes Response

Thank you for taking the time to share your experience and for your long-term commitment to Customertimes — we truly value that. We appreciate your feedback regarding remote flexibility, project opportunities, and health insurance. At the same time, we take your concerns seriously. Feedback around employee engagement, recognition programs, compensation reviews, and career growth is important to us, and we continuously work on improving the overall employee experience. Thank you again for your honesty and perspective.

3.0

20 May 2026

Ok

Salesforce business analyst

Recommend

CEO approval

Business outlook

Pros

Fully remote work is possible

Cons

Pay could be a bit better

Customertimes Response

Thank you for sharing your feedback and for being part of Customertimes. We’re glad you value the flexibility of remote work, and we appreciate your honest feedback regarding compensation. Insights like yours help us continue improving the employee experience.

Viewing 1 - 3 of 328 Reviews

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