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Direct Collection Bailiffs

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7 reviews
1.0
21 Feb 2026
Recommend
CEO approval
Business outlook

Pros

None. Don’t believe any of the positive reviews; they’re all written by employees being threatened by management.

Cons

Toxic work culture, lack of support given to employees, long hours, huge workloads, unrealistic expectations, hostile managers, low pay, etc. Working here should be the last thing you ever do.

1.0
19 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Progression is possible and decent salary and short hours.

Cons

No training plan for any staff. HR totally ineffective as they just tittle tattle back to the MD as everyone is terrified of him. One of the most threatening places I’ve ever found myself. The work itself is draining and upsetting. Allocations manager too busy to actually look after and manage the team. List is endless and the redundancy process was unfair.

1.0
3 Apr 2024

A Dysfunctional Workplace Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

introduction of regular food vans

Cons

Working here was a disheartening experience due to its toxic work culture and incompetent management The manager's boastful attitude towards micromanaging was not only detrimental to productivity but also created an oppressive atmosphere where employees felt suffocated and undervalued. Additionally, the frequent angry messages from managers threatening to withhold bonuses added unnecessary stress and anxiety to the work environment. Witnessing the manager walk off to cry during stressful situations was not only unprofessional but also highlighted the lack of effective leadership and conflict resolution skills within the management team. The rampant office gossip and backstabbing further eroded any sense of trust and camaraderie among colleagues. The CEO's occasional outbursts of shouting and swearing only added to the already toxic atmosphere, creating a hostile work environment. The absence of clear communication about new processes and procedures added to the confusion and frustration, making it difficult to meet expectations. Despite the overwhelming workload, requests for additional staff were met with indifference and denial, demonstrating a lack of concern for employee well-being and professional development. High turnover of staff.

1.0
6 Apr 2025

Avoid like the plague

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Finish at 4pm on a Friday meaning you have one less hour than usual in that hell hole

Cons

Where do I start - So from the non-existent training that they promise you when you first join, to zero career progression (unless your personal friends with boss or if your face fits) to the office gossipers. Useless HR who you can’t approach as you have to ‘log a ticket’ with them 🤣 . Disgusting, filthy toilets which the cleaners do not actually clean. There’s zero perks - holidays are the absolute minimum an employer is legally able to give (20 days plus bank holidays) zero sick pay, 30 min lunch, Managers will get a car parking space on the premises over you, so if you’re not applying for a manager position then you will have to park away from the premises in an unsecured car park (the barrier is always broken and no one ever bothers to fix it so they have left the barrier permanently open instead). Then there’s the CEO who’s constantly angry at something or someone but takes it out on everyone in the office which is embarrassing and will shout at employees in front of everyone and slam on tables/whiteboards. Managers are also very snakey and will not keep confidential information to themselves. Your conversations will be leaked to their friends within the business. You will only receive feedback if you have done something wrong - if you thrive off a positive workplace and positive feedback then this place is not for you. Company is hugely antiquated. Would have given it zero stars if I could but it wouldn’t let me. This place ruined my mental health.

2.0
29 Aug 2024

Pays well

Recommend
CEO approval
Business outlook

Pros

Pay is good Can park on site sometimes

Cons

CEO micromanages MD can't make decisions Spies around the office for CEO Managers can't manage

Viewing 1 - 3 of 7 Reviews

Glassdoor has 29 Direct Collection Bailiffs reviews submitted anonymously by Direct Collection Bailiffs employees. Read employee reviews and ratings on Glassdoor to decide if Direct Collection Bailiffs is right for you.