Question 1

Does Direct Energy pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Direct Energy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Direct Energy. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Direct Energy?

Accepted Answer

44% of Direct Energy employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Direct Energy 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at Direct Energy?

Accepted Answer

Analyst (30), Manager (25), Customer Service Representative (22), Senior Analyst (14), Business Analyst (11), Director (11), Account Executive (10), Project Manager (10), Sales Associate (9), Sales Representative (9), Financial Analyst (6), Intern (6), Finance Manager (5), Senior Manager (5), Category Manager (4)

Question 4

What are the pros of working at Direct Energy according to real employee reviews?

Accepted Answer

"Great people and fun place to work." ((in 101 reviews)); "Good benefits and vacation package" ((in 70 reviews)); "The people at DE were great and genuinely try and provide a good atmosphere and work/life balance." ((in 30 reviews)); "Good pay and competitive with the market" ((in 29 reviews)); "The people and culture are great" ((in 26 reviews))

Question 5

What are the cons of working at Direct Energy according to real employee reviews?

Accepted Answer

"Secondly, HR doesn't have a seat at the table and therefore the managers don't get the benefit of best practices." ((in 16 reviews)); "Long hours that sometime produces lack luster results" ((in 15 reviews)); "I would estimate that 60% of the workload is caused by completely chaotic leadership that doesn't know what they want, when they want it, or even when they've gotten what they've asked for." ((in 15 reviews)); "Limited training and onboarding for the job" ((in 12 reviews)); "frequent layoffs and instability" ((in 12 reviews))

Question 6

What are employees saying about Direct Energy redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Direct Energy redundancy and their outlook for job security at Direct Energy in 2026.

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