Dobbies Reviews

Updated Aug 3, 2022

To filter reviews, or .

Found 205 of over 211 reviews

3.1
50%
Recommend to a Friend
51%
Approve of CEO
Dobbies CEO  Graham Jenkins  (no image)
Graham Jenkins
53 Ratings
Pros
  • "staff discount at restaurant is 50%, rest of store 20%(in 22 reviews)

  • "Good discount and friendly staff(in 11 reviews)

  • Cons
  • "They made significant error in my contract, paying me the old minimum wage but in my pay slips I got paid a lower amount than on my contract(in 15 reviews)

  • "Long hours, poor management, ugly uniform(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Good

      Jul 1, 2022 - Finance Assistant in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Place to learn Very friendly

      Cons

      Low salary No bonus No pay increase

      Continue reading
      Be the first to find this review helpful
    2. 3.0
      Former Employee, less than 1 year

      not too bad

      Aug 3, 2022 - Customer Service Representative in Wendover, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      tolerant staff with decent working conditions

      Cons

      lack of oversight and poor communiation from managers

      Be the first to find this review helpful
    3. 3.0
      Former Employee, more than 1 year

      Fine as a first job

      Jul 26, 2022 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Not too hard, pretty easy work

      Cons

      - Not a career, most employees were very young

      Be the first to find this review helpful
    4. 3.0
      Former Employee, more than 1 year

      Nice colleagues

      Jul 5, 2022 - Cystomer Service Represenitive in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely team all really committed and all worked extra hours for free to get the job done as soon proud of the centre but that means they get exploited and it papers over the cracks and hides the inadequate staffing levels

      Cons

      Dobbies take take take and give nothing back. Not enough staffing budget. Broken/ not enough equipment to do the job. Constant instructions to change/move/reprice stock. Never any recognition of good jobs done or audits passed. Silly rules, constant inspections, no praise or thanks from area managers and above. Just money mad. And massive pressure to sell the blasted loyalty cards.

      Continue reading
      1 person found this review helpful
    5. 4.0
      Former Employee, more than 1 year

      Good company to work with!

      Jun 22, 2022 - Anonymous Employee in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of work and company is actively investing back into the business so there’s always plenty to do. Invests in its employees for training and learning Regular 121 meetings Friendly people

      Cons

      Communication between stores and head office is poor if you are dealing with estate wide projects

      Continue reading
      Be the first to find this review helpful
    6. 4.0
      Current Employee, less than 1 year

      Ok

      Jun 10, 2022 - Customer Assistant in Preston, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff was nice working there and they was understandable when I had to leave

      Cons

      You have to stand up behind a till for several hours straight and it can be quite painful, understaffed, doesn't ask if you can work late and just puts you in lates (I'm a uni student so I didn't appreciate it)

      Be the first to find this review helpful
    7. 4.0
      Current Employee

      It’s okay

      May 30, 2022 - Customer Service Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s okay, poor pay though

      Cons

      Pressure from head office about everything

      Continue reading
      Be the first to find this review helpful
    8. 4.0
      Current Employee, less than 1 year

      Good job for learning and great co-workers

      May 24, 2022 - Horticultural Customer Adviser 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learn new skills and an enjoyable job

      Cons

      Pay isn’t great and it can get quite busy at times

      Be the first to find this review helpful
    9. 1.0
      Former Employee, more than 1 year

      Terrible place to work

      Jun 29, 2022 - Kitchen Team Member in Cadnam, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Were flexible with working part time, I could pick up extra shifts if I wanted

      Cons

      Minimum wage Unpleasant colleagues Was forced to work in the freezer (-20) with no appropriate gear provided Huge amount of food wastage, management struggled to order the correct amounts and staff were not allowed to take food home or donate it. Fans and air conditioning was not working over the summer, the kitchen was essentially a greenhouse, the thermostat was showing over 30C regularly, with hot ovens etc. Staff room was freezing and filthy

      Continue reading
      Be the first to find this review helpful
    10. 4.0
      Former Employee, more than 3 years

      Good company

      May 13, 2022 - CSA - Customer Service Associate in Lanark, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      50% discount in cafe 20 discount discount in store Nice customers Worked every second weekend

      Cons

      Too many people were related to each other Manager had there partners When management was off the full family was off Management had favourites Cafe staff same all related

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 205 Reviews

    Dobbies Reviews FAQs

    Dobbies has an overall rating of 3.1 out of 5, based on over 211 reviews left anonymously by employees. 50% of employees would recommend working at Dobbies to a friend and 39% have a positive outlook for the business. This rating has improved by 10% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Dobbies employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dobbies. This rating has improved by 2% over the last 12 months.

    50% of Dobbies employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dobbies 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Dobbies to be benefits, coworkers and the cons to be culture, compensation, management.

    Popular Careers with Dobbies Job Seekers

    JobsSalariesInterviews

    Work at Dobbies? Share Your Experiences

    or