Dobbies Reviews

Updated Jul 25, 2021

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Found 142 of over 146 reviews

2.8
35%
Recommend to a Friend
55%
Approve of CEO
Dobbies CEO  Graham Jenkins  (no image)
Graham Jenkins
29 Ratings
Pros
  • "Staff that you work with are the only positives in this company along with the staff discount(in 17 reviews)

  • "Fun to work for, friendly staff(in 4 reviews)

  • Cons
  • "Cheap quality and no investment in staffing, expecting too much for minimum wage(in 10 reviews)

  • "Stupidly long hours for no thanks(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Definitely recommend

      May 9, 2021 - Supervisor in Andover, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good discount and friendly staff

      Cons

      Nothing to complain about while been there

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    2. 3.0
      Former Employee, less than 1 year

      okay

      Jul 25, 2021 - Restaurant Customer Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good management, easy rota website, good discounts (10% off all dobbies, 50% off restaurant, okay hours

      Cons

      a lot of work for bad pay, for under 18s irs only £4.73 an hour

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    3. 1.0
      Former Employee, more than 1 year

      Worst company I have ever worked for

      Jul 2, 2021 - Foodhall Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      After a long hard think the only pro would have to be the staff discount

      Cons

      Having worked as a manager in a store it was absolutely the lack of planning and integrated thinking from head office that made dobbies such an unbearable place to work. One day they would ask you to do one thing and the next day the plan had completely changed meaning you had to spend ridiculous hours each week over contract trying to get it right. What made this worse was that you would find out that some of these changes would take effect because the CEO just didn't like them?!?! What backward company bases such change on their CEO making a 15 second decision on something.. This in turn made it difficult to lead your team as at points there was lack of direction. As mentioned previously. The working hours. 70+ hours was not uncommon and often there was a culture where this was expected. Heaven forbid you had a life outside of dobbies...

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    4. 3.0
      Current Employee, less than 1 year

      Salary is naff

      Jul 9, 2021 - Horticultural Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Just writing in this box so it lets me tell you the cons

      Cons

      Pay is terrible I’m 19 and I earn £6.45 ish an hour even though I do the exact same job as all the old farts that work there and they earn roughly £8 per hour, I know this isn’t a huge difference but for someone trying to earn money for uni it sucks, And is rather demoralising knowing I’m working just as hard if not harder and barely earning enough to get by. Would only recommend working here if your over 21 as that’s when the pay actually becomes reasonable....

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    5. 3.0
      Former Employee, less than 1 year

      Sales Assistant

      Jul 13, 2021 - Sales Assistant in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is a good place to work

      Cons

      Working hours were quite late

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    6. 3.0
      Former Employee

      OK - not too great

      Jul 3, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Co-workers - Employee discounts in store and restaurants - Refurbished stores

      Cons

      - Bad salary - No professional development opportunities - Management very unorganised

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    7. 2.0
      Former Employee, more than 8 years

      Wouldn't recommend

      May 20, 2021 - Customer Service Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Store staff are amazing - friendly, helpful and professional. Some great ideas from the company in terms of ethos, ambition and focus on sales/visual merchandising.

      Cons

      Senior external management are extremely poor and only delegate their problems. They don't even say hello to general staff and/or show their gratitude when visiting. Constantly hiding problems & making temporary fixes to ensure that when external management visit the stores that they're looking amazing and pretending everything runs smoothly. Have no regard for the clientele and have lost many customers by overpricing and or no longer providing for them. Ruined a very successful business and made a very enjoyable job a chore.

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    8. 3.0
      Former Employee

      Good

      Jun 16, 2021 - Barista 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good management and made new friends at the job

      Cons

      None none none none none

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    9. 4.0
      Former Employee, less than 1 year

      good first job

      Jun 17, 2021 - Customer Advisor in Dalkeith, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun people to work with

      Cons

      management were unkind and condescending

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    10. 2.0
      Current Employee

      Hm

      Jun 29, 2021 - Sales Assistant in Newcastle upon Tyne, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely co workers Discount card Free uniform and shoes

      Cons

      Low hour contracts Unprofessional manager and supervisors SH not taken seriously Min wage for high effort

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