Doneverse Reviews

4.5

94% would recommend to a friend

(2,738 total reviews)

85% positive business outlook

Doneverse has an employee rating of 4.5 out of 5 stars, based on 2,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Doneverse employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

3K reviews
1.0
11 Oct 2023
Recommend
CEO approval
Business outlook

Pros

You can collect incriminating information about Outsourced Doers if you do take a job with them.

Cons

Modern day slave labor. The poor Doers are preyed on from the Philippines and paid right around $2.20/hr. Outsourced Doers lies to the founders and tells them the Doers make just under $10. The Doers are not allowed to disclose their pay details to the founders, because the founders would quickly realize they are being scammed. The Doers are treated poorly by OD and are under skilled for the work that’s promised will be done for the founder. Extremely pushy and belittling sales tactics. Scammy and shady practices taught.

avatar
Doneverse Response
2y
We are saddened to read your feedback that you have provided on Glassdoor. We do not endorse any form of slavery, at all. We provide fantastic work from home opportunities to our employees based in the Philippines - our compensation and benefits are well above minimum standard and are above industry average - and not only look at financial benefit, but also wellness benefits too where we provide employees with comprehensive health insurance that is again, above any minimum standards. Our employees love working at Outsourced Doers - each quarter we survey all employees and we consistently have above industry average Net Promoter Scores, and is a great source of feedback from our staff so we can continue to improve our employee value proposition. We are proud of the impact we are making to the thousands of employees we have across the Philippines that we have provided employment and learning/training opportunities to. We would love to hear more specific details of why you believe there are unethical and slave labour trait - please reach out to our HR team.
1.0
8 Jun 2023

A Disaster

Recommend
CEO approval
Business outlook

Pros

Nothing is great about this company.

Cons

It’s unfortunate that I can’t give 0 stars. This sales program needs to be completely revamped. Training is one week. If you can’t read the script perfectly and/or you don’t make a least two sales coming out of training you are terminated. Unclear videos trained us. 1-2 managers for the entire company that don’t answer chats when you need them. Questions are never clearly answered. Training was not on the product being sold but on personalities that we deal with on calls. It’s very judgy and unfair to the customer. The scripts is suuuuper long and unnecessary, customers get bored early. If someone quits or gets terminated, Australian management tells everyone on ZOOM the following day…..ultra unprofessional. Unnecessary daily ZOOMs after training as well. Daily visual displays of how you are doing vs your coworker. Training starts with 15 people and by week 3, there are 5. Absolute insanity. If you don’t know what you’re selling and don’t get clear answers, you can’t sell it. They expect you to figure out foreign currency conversions to the US dollar as well, while on a live call. Relaying solely on Google. It’s just madness. Really think before coming aboard.

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Doneverse Response
3y
Thank you for your feedback on your sales onboarding experience with Outsourced Doers. We take negative employee reviews seriously in our bid to improve our employee experience. We would like to address your points for clarification for you and for future employees. We are proud of our training and have had a lot of success and positive feedback with our training and 2 weeks supported onboarding. As part of our training, we train on DISC selling and our client avatars which is not only best practice but also helps our sales people close more deals. Thank you for your feedback on our script but we have used this type of script successfully for over 2 years but continue to make improvements based on data. We have a transparent culture so if any employee leaves our business, we announce it to the relevant wider team and provide opportunity for discussion. The "unnecessary Zooms" after training are daily coaching calls as part of the supported training program to help our sales team to sell better. We are a competitive sales environment and encourage competition so yes, we share team performance metrics. We sell internationally so currency conversion is part and parcel of the sales process (USD, AUD, CAD, etc.). We hire high performers that are results driven and foster a competitive and supportive team environment. Thanks again for your feedback and we wish you the best with your future endeavours.
Viewing 1 - 3 of 2,738 Reviews

Glassdoor has 3,242 Doneverse reviews submitted anonymously by Doneverse employees. Read employee reviews and ratings on Glassdoor to decide if Doneverse is right for you.