ECPI University Reviews

3.2

40% would recommend to a friend

(482 total reviews)
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Mark Dreyfus

42% approve of CEO

46% positive business outlook

ECPI University has an employee rating of 3.2 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECPI University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

482 reviews
1.0
27 Dec 2016

Instructor

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

some of the students are amazing people who are really there to improve their lives by getting an education, and most of the other instructors, we all banded together because we were all suffering from the same evils and bad treatment

Cons

everything else - DO NOT WORK HERE - YOU ARE BETTER OFF HOMELESS, JOBLESS, LIVING IN A BOX RATHER THAN WORKING AT THIS EVIL PLACE - I can only speak from an instructor point of view, but they made it VERY obvious that they do not care about their instructors. They would celebrate ALL of the staff's birthdays, wedding showers, baby showers, appreciation days (tech days, secretary days, etc.) but when teacher appreciation day rolled around or any of the faculty's birthdays, weddings, babies, etc. NOTHING - NOTHING was done, EVER. All the staff are given individual offices with computers, phones and they can close their doors and eat lunch or have privacy for a break in their office whenever they need to. Faculty, on the other hand, get no office, no computer, no phone, they are forced to walk around campus until they find an empty classroom to use a computer and get their work done and they cannot eat in the classrooms or close the door for privacy. So faculty are constantly bothered by outside noise, or other students coming into the classrooms because they can't close the door for privacy, and they are forced to eat in the extremely small break room with the students or in their personal vehicles. The two bathrooms that everyone is forced to share (staff, faculty, students, etc,) are disgusting. The pay and benefits are horrible, regardless of the title you hold unless you are best friends with one of the blood sucking leeches that run the place. After some time with the company, I was promoted to a leadership faculty position and my pay increase was pathetic. Most of us who held faculty leadership positions treated are employees with respect because we knew we were all suffering fromt he same treatment, but there were some faculty leaders who treated their faculty horribly and this was allowed. Faculty schedules could change every five weeks, CONSTANTLY and faculty could get stuck with 15 hour days, forced to be on campus possibly until 11 pm and be back for an early morning class by 7:30 am the next day but most of the faculty leadership picked up night classes to keep their faculty from having to do this. However, there were some faculty leaders that NEVER worked nights, and forced their faculty to have horrible schedules every five weeks so they could do what they wanted. And nothing was ever done about this, even though faculty were constantly leaving because the hours are mentally and physically unhealthy. And even though you are salary, you are forced to clock in and out like an hourly employee, and you're forced to do a minimum of 40 hours, although, let's be honest, they make it impossible to do less than 40 hours with the 15 hour days and other ridiculous requirements. And do not bother working hard, they WILL NOT appreciate it, they will only look after their buddies, but they will make you think they are looking after you by giving you promotions with "titles" that basically mean nothing, because you won't get any more money or resources as a result of these "promotions." And the way they treat students is horrible. This organization is money hungry, they care NOTHING about the students, even though that is the image they try to put out. The admissions reps are forced to be "car salesman-like" and will tell students ANYTHING to get them to sign on just so they can get that loan money. I had students who were homeless, working jobs DURING class time and were told it's ok to miss class for work, just tell your instructor. How can a student pass a course if they cannot attend? They should have never been signed up in the first place. I had students who were pregnant and told to go ahead and start a new term even though they were at their due date and knew they would miss class, but the financial adviser wants that loan money for the new term so they get them to start the new term anyway, knowing they are going to fail. It's pathetic and it takes advantage of people who are trying to better themselves. And even if you are a staff member, any decent person would not want to work for a company and support a company that takes advantage of students like this. I even heard one staff member say, after some more horrible things had happened and a student was found in the parking lot, high on drugs, who had (surprise) just been signed a student loan to start a new program because he was told this was the best thing to help him with his drug addiction (really), and in defense one staff member said "but this place gives students a chance, and those of us that work here depend on the check to support our families." I doubt most families would want mom or dad working for an evil place that takes advantage of people just to put food on the table. Working for McDonald's would be more respectful and honestly the pay wouldn't be much different.

1.0
19 May 2017
Recommend
CEO approval
Business outlook

Pros

None that I ever experienced

Cons

When you need your campus presidents to write good reviews of your "school" on this site...that should say it all. ECPI is all about the money and cares little about their students and even less about their faculty. Having left a year ago now and experienced what teaching at a real school is like, I cannot tell you how bad a mistake you are making if you try and get a job here. You will be paid quite poorly for starters, even if you have a terminal degree and you will NEVER get a raise. There are no job promotions and there is no opportunity for advancement. The "benefits" are expensive yet lousy and get worse every year. You will work 15-hour days at least twice, if not 4 days a week. You will have to work Saturdays and be compelled to lie to potential students the same way you were lied to when you applied for this job. You will be told by "management" how to teach and more importantly how to grade classes that you are the expert in. You will be lied to about management personnel changes and school name changes. You will have zero academic freedom but that doesn't really matter because you will have zero time between 5-week long, 5 hour-a-day courses to prepare anything because you aren't told what course you will be teaching until the day before it starts. You will get no breaks during said 5-hour courses because it is your duty to call absent adult students during your "break" and lie to them about the importance of coming to this school that only cares about getting their financial aid checks. What's really awesome is that you will have to teach a full course even if there are only 2 students enrolled in it. If there is only 1 student enrolled in a course then ECPI doesn't hold the course...WRONG! You get to teach that one student on your own time and we'll just call it "independent study". The greatest part of all is that the time and work you devote towards the "independent study" doesn't even count toward your courseload! You will have "sit downs" with so-called management if a student fails (they call it being "unsuccessful") your class and be reprimanded because you didn't give the adult student the tools they needed to be "successful". Now mind you, the student is a single mother with three small children who lives 50 miles from the school, does drugs, and lacks transportation. However, you will surely be told that you are at fault for why that student lacks the tools to be successful in your course. You will always be presumed wrong when matters of judgement arise because if a student walks, there goes the financial aid checks with them so it is better to blame the faculty. Every so often, accreditation visits come up and the manufacturing of lies REALLY starts then! Only those faculty who can be trusted to tell the accreditors what ECPI needs them to hear will be allowed near them and even then, your responses are scripted for you. I could go on and on after nearly 10 years of working there but ask yourself...do you really want to work like this? I don't think so... I would give zero stars for ratings if I could. Do yourself a favor and look elsewhere. It's so much better at a real school....

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ECPI University Response
8y
It is unfortunate you did not provide a positive review after more than eight years with the university. We stand by our 50 years of educating adult students and the success of having approximately 70,000 graduates at our locations. That is due to the commitment of our hard working and dedicated faculty. Your comments, unfortunately, are not factual and our misleading.
2.0
20 Jun 2017

Toxic Environment

Recommend
CEO approval
Business outlook

Pros

Let me preface this by saying I'm a current Admissions Advisor here and was aware that this was a sales job when I jumped in. I've worked in higher education for years now and I assumed this would be a typical admissions rep position. Lots of selling, cold calling, handling documents, participating in recruitment events, lots of working with students, the usual. The expectations at the beginning of this job were very clear. My Director was very good at laying out the description of the position and it seemed fairly straightforward at the time. My interview with the director went well and I continue to get along great with my supervisors and co-workers. Also, helping students achieve their goals is rewarding. However, my pros are few with this job. My Director is very helpful and committed to training her team which is a rare gift for some companies. My admissions team are also great folks who don't mind going out of their way to help you with a student or situation. The teachers and program directors are professional as well as committed to the success of the students and work well with the admissions team.

Cons

This is a sales job without ANY of the perks of being in sales. No room for advancement (though they like to dangle it in front of you to keep you on). No real pay growth or even a bonus; minimal benefits; INTENSE micro-managing (I literally get an email or phone call every 10-30 minutes about something my Director wants to question/criticize/critique/ or hound me for; VERY long hours; no flexibility in schedule for sick days/vacation/emergencies; no encouragement or opportunity for professional growth; no encouragement any where; co-workers all hate their job.

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Glassdoor has 505 ECPI University reviews submitted anonymously by ECPI University employees. Read employee reviews and ratings on Glassdoor to decide if ECPI University is right for you.