Question 1

Does ERC pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ERC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at ERC. This rating has improved by 11% over the last 12 months.

Question 2

How satisfied are employees working at ERC?

Accepted Answer

62% of ERC employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ERC 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

Question 3

What are the top reviewed jobs at ERC?

Accepted Answer

Customer Service Representative (49), Customer Service Representative (CSR) (9), Debt Collector (8), Collector (7), Collections Agent (6), Supervisor (5), Technician (5), Collections Representative (4), Customer Service (4), Manager (4), Quality Assurance Analyst (4), Recruiter (4), Agent (3), Bill Collector (3), Collection Representative (3)

Question 4

What are the pros of working at ERC according to real employee reviews?

Accepted Answer

"Pay is good for a 40 hour week." ((in 23 reviews)); "my team & supervisor were amazing." ((in 10 reviews)); "The team is amazing." ((in 9 reviews)); "•Pay was decent, $15 hourly + monthly bonuses by hitting a quota of funds collected •Paid Training •Welcoming Environment •Variety of teams to join within building" ((in 8 reviews)); "The training perfectly sets you up for success and the benefit of working from home is great." ((in 7 reviews))

Question 5

What are the cons of working at ERC according to real employee reviews?

Accepted Answer

"Poor management and make business decisions where the pros don't out way the cons." ((in 23 reviews)); "It has terrible benefits beacuse it's a cheap company" ((in 13 reviews)); "Upper management is completely detached from the employees and the processes they carry out." ((in 9 reviews)); "Low pay Bad management and favoritism" ((in 8 reviews)); "There is a need for additional managers." ((in 7 reviews))

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