EXL Service Reviews

Updated 5 Aug 2020

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3.6
71%
Recommend to a Friend
85%
Approve of CEO
EXL Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
1,198 Ratings
Pros
Cons
More Pros and Cons
  1. "All good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EXL Service full-time for more than 3 years

    Pros

    Incentive good staff appreciation helpful

    Cons

    On call support required most of time

  2. "Good Company to work in"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Architect in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EXL Service full-time for more than 5 years

    Pros

    Gives Great work life balance

    Cons

    No parallel shifting across organisation


  3. "Good company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at EXL Service full-time for more than 8 years

    Pros

    Good Company to work for with good ethics and spirit of working in friendly environment

    Cons

    Alternative growth opportunities are limited.

  4. "Dissatified"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engagement Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at EXL Service full-time for more than 10 years

    Pros

    Smaller consulting practice, provides opportunity to get involved in sales at a very early stage of the career

    Cons

    Consulting: Lacks of leadership and vision. Tries to create powerpoint decks without actual substance to deliver at clients. Meaningless performance management system

    Continue reading
  5. "Good oppurtunities"

    4.0
    Former Employee - Analyst in London, England

    I worked at EXL Service full-time

    Pros

    Good opportunities in analytics and growing area

    Cons

    Fixed type of culture for new joiners

  6. "Great place to start career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 

    I worked at EXL Service full-time for more than a year

    Pros

    Young crowd , may learning opportunities as a fresher

    Cons

    IT is bad and laidback, not a proper HR system

  7. "Good company"

    5.0
    Former Employee - Executive 
    Recommends
    Approves of CEO

    I worked at EXL Service full-time for less than a year

    Pros

    Very nice environment to work in

    Cons

    Night shiftCan be difficult after sometime

  8. "Great Change Good HR direction now"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EXL Service full-time for more than 3 years

    Pros

    Good HR direction now the investment will reap results

    Cons

    Can be more diverse and can improve brand proposition

    Continue reading
  9. "Consulting"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at EXL Service full-time

    Pros

    Front end opportunities available easily

    Cons

    Career growth is limited and slow

  10. "Offers good learning"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at EXL Service full-time

    Pros

    You have the option to work on various domains as the company has clients from areas like banking, insurance, retail, media, etc

    Cons

    Work life balance is completely based on your client. No standard practice followed.

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