Eastern Bank Reviews

3.6

42% would recommend to a friend

(249 total reviews)
avatar

Robert F. Rivers

46% approve of CEO

42% positive business outlook

Eastern Bank has an employee rating of 3.6 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Eastern Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

249 reviews
1.0
23 Apr 2026

Toxic management and poor benefits overshadow the job

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a pay check every two weeks. No pros,

Cons

Benefits are not that good, Pension plan doesn't vest until your 4th year of service. 401k match after 12months. STD doesn't pay you if you're getting more than 50% FMLA pay and LTD doesn't cover existing health conditions for the first 12 months of employment. You can get 4 weeks vacation at any small bank. Management is toxic, manager belittles employees in front of customers, Teller line is out the door most days which means even if you're not a teller you'll work the teller line. Employees are getting laid off because of company reinstruction.

4.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

flexible with your availability and vacation

Cons

old tech, can be slow

Viewing 1 - 3 of 249 Reviews

Glassdoor has 268 Eastern Bank reviews submitted anonymously by Eastern Bank employees. Read employee reviews and ratings on Glassdoor to decide if Eastern Bank is right for you.