Does Eastern Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Eastern Bank employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Eastern Bank. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Eastern Bank?

50% of Eastern Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eastern Bank 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Eastern Bank?

Bank Teller (15) , Customer Service Associate (14) , Customer Service Representative (11) , Operations Associate (9) , Service Associate (8) , Vice President (8) , Assistant Manager (6) , Assistant Branch Manager (5) , Branch Manager (5) , Teller (5) , Analyst (4) , Seasonal Float Teller (4) , Seasonal Teller (4) , Operation Associate (3) , Portfolio Manager (3)

What are the pros of working at Eastern Bank according to real employee reviews?

"Good benefits and pension." ((in 34 reviews)); "Great people to work with" ((in 18 reviews)); "Good pay compared to other banks" ((in 16 reviews)); "Friendly coworkers with caring" ((in 11 reviews)); "great culture and work environment" ((in 9 reviews))

What are the cons of working at Eastern Bank according to real employee reviews?

"Only leg pulling and no training, not open minded to listen employees concern." ((in 10 reviews)); "Management is chaotic and can be stressful." ((in 10 reviews)); "Technology is outdated and changing slowly." ((in 7 reviews)); "I my case I had a jumpy and anxious manager who made it impossible to keep calm and work." ((in 5 reviews)); "They promised a smooth transition and great opportunities, but what followed were branch closures and mass layoffs." ((in 3 reviews))

What are employees saying about Eastern Bank redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eastern Bank redundancy and their outlook for job security at Eastern Bank in 2026.

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Eastern Bank

Eastern Bank Reviews

3.7

50% would recommend to a friend

(252 total reviews)

Robert F. Rivers

54% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (252 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Eastern Bank has an employee rating of 3.7 out of 5 stars, based on 252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Eastern Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

252 reviews

5.0

10 Jun 2026

Great benefits and work culture with no cons

Portfolio manager

Recommend

CEO approval

Business outlook

Pros

Great benefits and work culture

Cons

None that I can think of

5.0

7 Apr 2026

Great place to work

Consumer lending specialist

Recommend

CEO approval

Business outlook

Pros

The company treats its employees well, The pay is competitive and the "hybrid" status means you can mostly wfh, unless a special reason to go in.

Cons

Can't think of any cons.

5.0

11 Mar 2026

Good

Tech sourcer

Recommend

CEO approval

Business outlook

Pros

This company is good to work at

Cons

Work life balance is okay

Viewing 1 - 3 of 252 Reviews

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Jobs at Eastern Bank

Credit Risk Review Specialist I

Service Associate I - Part Time 30 Hours