6y
I am sorry to hear that your experience at Egg was less than positive. The Company has recently undergone a great amount of transformation, including a transition in leadership. More active/proactive management of the business, as well as the difficulty some folks have adapting to change has created some turnover. But we’re now a year into new leadership, and with clarity of vision and an “appropriate” amount of structure for a growing strategic-creative firm, we’re now experiencing the positive impact. In fact, currently over 10% our workforce is now “boomerangs” … happily returning to Egg after exploring other opportunities.
It is true that, the fast-paced nature of our business (something that most of our employees enjoy), in the past, had created a situation where we were not on-boarding new hires and training them as well as we should have. We have recognized that. And in response, we’ve recently introduced a multi-month on-boarding program, as well as company-wide internal training (the /grow initiative) that socializes best practices and immerses employees in codified “ways of working” to make them more efficient and effective at their jobs. Additionally, over the course of the past 12 months, we’ve invested over $100,000 into external training resources/programs for personal and professional development. We’re valued partners to our clients, and their willingness to speak on our behalf, as well as our rate of repeat business are objective data points that contradict claims above.
I am also concerned that your perception of working hours, promotions and salaries is inaccurate, and respectfully disagree.
While it is true that project work sometimes requires more than 40 hours a week to complete (as it does with most jobs in this industry), we offer a degree of flexibility that I personally have not experienced at other companies and compared to other consultancies, our travel expectations are far more manageable for most people. Of our 54 employees with one or more years of service, 32 have been promoted. We have recently put into place a career-pathing program that aligns areas of professional development to well-articulated job descriptions, created a more formalized line management system to ensure employees have access to coaching and mentorship, and introduced new criteria to approve promotions (specifically, objective performance-based measures around job performance, as well as contributions to internal initiatives and culture).
I can also assure you that our salaries are aligned with local markets. Additionally, we have introduced a new performance-based, incremental incentive program that allows the entire company to expand the bonus pool by working together to exceed our company goals, while also ensuring our highest performers are individually recognized with the highest bonus awards.
It is unfortunate that you haven’t had a chance to experience and see these recent changes in action, or have viewed the changes though a different lens. I feel the company is heading in a very good direction, and we have already addressed many of the concerns that you brought up. Thank you for taking the time to share your opinion.
Respectfully,
Krista Molloy, HR Director, Egg Strategy