Customer Service Representative - Anonymous employee 1-800-PACK-RAT Employee Review

Benefits, management, flexibility, work environment in office, work from home

not applicable / not applicable

Fun freedom driving your able to listen to music talk on the phone unlike doing bus jobs. You get tips for good customer service.

When I was there I didn’t even get 35 hours most of the time and the time you do work they will literally work TS out of you and throw in add ons back to back. And they had bad equipment at the Houston East Little York location. You have to use different apps for literally everything like getting fuel. And putting information in after each drop/pick up. Management also had bad communication and couldn’t even tell me how to work the machine if I was to ever get into a situation I had to keep calling the supervisor or other drivers.