Don’t treat you fairly - Policy Review Specialist 1st Central Employee Review

1.0
14 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Have limited parking space on site.

Cons

I asked to work from home,they disagreed but allowed some employees to do so without explanations. When I started they left me alone set away from my team for 6 weeks they assumed that I was not vaccinated after that no apologies was given and will have to take legal actions. If you do good job your manager will not reward you. Colleague of mine did a great job and he gave up his lunch break for that but no one cares however, if you do a mistake everyone will be sending you via teams. Daily unnecessary morning meeting asking you how you feel today and shaming you next to your team if your productivity level was low the day before. If you come late for a good reason , they ignore the reason and ask you to work extra time and take it off from your wages. They choose the lunch break time for you, I remember I used to take my break at 14:00pm alone sometimes. The role based on 50% inbound calls like a call centre so you speak with customers who get angry all the time because of the extra money the firm charged them. If u need help around 16;55 pm from a senior they won’t help as they finish at 5 so you find yourself stuck on a call sometimes. Any recommendations you raised get ignored and treat you like a resource. Parking space is always full and have to park in the station and sometimes people take your parking space and when you raise that they will take it as a joke. If you take 5 min toilet break they will msg you instantly to check were are you. One day I was talking to IT on my personal phone as my laptop was not working and an unknown manager come to me ask me what I am doing ? Very silly environment. I suffered from unfair treatment and I survived in that micromanaging environment. I can write a whole article about this company I was in a department who no one cares about maybe or maybe this is one of the wriest insurance firm in the UK.

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1st Central Response
4y
Thank you for taking the time to review your time at First Central. I’m sorry to hear you left First Central feeling like you had a negative experience in your position at the company. We take feedback like yours very seriously. When our colleagues leave the company, they’re usually given the opportunity to undertake an exit interview where they can raise any concerns and feedback on their employment. This is important in allowing us to deal with any issues appropriately. If you didn’t get this opportunity and would like to discuss this further, please feel free to contact our HR team. Kind regards, Jo

Explore other reviews about 1st Central

5.0
14 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Great place to work with fantastic people.

Cons

None that I can think of

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1st Central Response
3y
Thank you for taking time to leave such a positive review of your experience working at First Central. It’s brilliant to hear that you think this is a great place to work, and I’m especially pleased that you have such a great rapport with your colleagues. It’s always pleasing when one of our people can’t find a negative aspect in their role at First Central, and I hope that long continues. Thanks again for your review and your continued efforts here at First Central. Kind regards, Jo
1.0
23 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Great people in the business side, good tea spirit and well managed.

Cons

The tech division is very troubled with poor leadership and culture issues.

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1st Central Response
5y
Thank you for taking the time to leave a review. I’m sorry to see you share negative aspects from your experience working here at First Central, particularly as we heavily value the wellbeing and happiness of our people. It’s pleasing to see that you feel you’re working with great people around you and that you sense a strong team spirit, as this is an essential ingredient at any business. In relation, however, to your concerns around leadership and management, I recommend discussing these issues with your line manager or with the HR department. Thank you again for leaving a review and I hope you feel improvements are made in the near future. Kind regards, Jo
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