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      1st Source

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      1st Source reviews

      Work environment - Customer Service Representative 1st Source Employee Review

      2.0
      1 Nov 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Very easy work with simple tasks.

      Cons

      Management is horrible and treat your poorly. Very hard to get a raise. Customers also treat you as if you are less then them. Would highly not recommend working as a CSR.

      Explore other reviews about 1st Source

      5.0
      26 Feb 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/Life balance is good. Annual Raises and pretty consistent. Great work environment and friendly supportive teammates. They are morally and ethically grounded. Somewhat frugal, but will spend money appropriately when needed.

      Cons

      Health Care could be better.

      3.0
      27 Apr 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance is great

      Cons

      Pay raises are not based on performance

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