Leadership is a disgrace - Anonymous employee 3-D Technology Employee Review

1.0
22 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very Little. The front line staff is the best part of this company. And they are worked to the bone with none or very little family or personal time.

Cons

Leadership is a complete joke. The CEO shows up to rural customer hospitals in his private jet or his customized BMW, while they over-charge struggling health systems. He also touts to be “humble and honorable”. “Scumbag” would be too generous of a description for this person.

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3-D Technology Response
6y
We can agree on one thing - our front line staff is the best in the industry. The Field Operations position is a 100% travel position and because we work with hospital systems and other healthcare organizations, these facilities are open 24/7. The work we perform has to be done with the least impact to patient care, so sometimes our work hours are not ideal and sometimes we work long days. This can be tough on work/life balance. We try to set up these expectations during the hiring process and look to promote internally when we can to get people off the road. As far as your comments directed at our CEO, just because people have nice things does not mean they are less humble. Anyone at 3-D that has been the recipient of our CEO's generosity and support during a personal tragedy or hardship could attest to this. Our CEO's success in his 20+ years in the healthcare IT industry, the car he drives and his mode of transportation to meetings is not relevant to an employment review on our company. The fact is, I think you would be hard pressed to actually find another CEO for any other similar company, that shows up PERIOD on site at a facility in another state (rural or otherwise) to kick off a project, have a meeting, check in on operations, do a quality check, etc. Why does it matter if he flew in on a private jet, drove a car, or came in on a scooter. He shows up because he cares about our clients and our staff and a plane gets you there quicker. As far as your comment that we "overcharge struggling healthcare systems", if this is the case, then why do our clients continue to use us and refer us to their colleagues? Most of our new business is from word of mouth referrals from current or previous clients. There are literally thousands of companies that perform the same services we do nationally. Large healthcare systems have to go through quoting, pricing and bidding procedures that include getting the prices of several service providers. The answer is, we continue to get the work because our pricing is fair and we complete the work successfully within their timeline. Unfortunately, the internet and social media platforms have become an outlet for people to anonymously trash their former employers with no responsibility for the information to actually be factual or credible, while the employer cannot comment on why a particular employee has been terminated. Happily employed people do not tend to aggressively seek out ways to comment on their current employer - they are too busy working and being happy! We hope you rejoin the workforce as a happily employed person too. Good Luck to you.

Explore other reviews about 3-D Technology

5.0
9 Jul 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great employee culture -Can get started with little to no experience -Real ACTUAL chance to move forward in the company -Reimbursement for some certifications -Lower/mid management cares and fights for their people

Cons

-Upper Management means well but communicates VERY poorly and has bad organizational skills (cancels company meetings like clockwork almost every time) -Project Management and Executive Leadership tends to not learn lessons between projects or implement new ideas -WAY understaffed

2.0
27 Aug 2019
Recommend
CEO approval
Business outlook

Pros

The Franklin HQ is in a beautiful location. VP and CEO are nice, pleasant and seem to be hard-working.

Cons

Some context: The company's bread and butter is work done by its field technicians. Looking at the job posting, one would think that the work is technically demanding, requiring an MCSA. The job, however, is not at all technically demanding; it consists mostly of menial labor. It is also from this same labor pool that 3-D Technology source talent for many of the lower functions in HQ. This creates an environment where best practices aren't necessarily followed and overvaluation of rhetoric/loyalty over technical excellence. Example: The company has put in countless man-hours and capital into their proprietary software for less than stellar results. (Note that the scope of the project is something that does not exceed a project you might expect to find in the portfolio of an above-average but not stellar jr. developer.) Much of the failure should be attributed to the fact that the product owner assigned was the sort of person that did not know the difference between agile and waterfall. Stories like this are not uncommon in 3-d. If these stories raise concern, I don't recommend that you work for this company.

7
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3-D Technology Response
6y
Thank you for your review. While we respectfully disagree with some of your comments, we appreciate your feedback. First of all, we do not feel that any of our employees' tasks are "menial", and frankly your comment is insulting to the good, hardworking people employed here. We value all of our resources---at every level--- and try to mentor, empower, and train our more junior employees whenever we feel they may have the ability and desire to advance within our organization. Most highly functioning teams are not made up of cookie cutter people with the exact same skill or ability level...it is through diversity that truly great teams are created. As far as your comments related to our proprietary software development, we used an outside vendor for the bulk of the development. I am not sure what you are referencing, but I do not believe your opinion to be factual and it's certainly not relevant to being employed at 3-D. We are truly sorry you did not find the work here challenging enough. We wish you all the best. Again, thanks for your feedback.
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