They treat their interviewees like NUMBERS, not PEOPLE... - Anonymous employee 48 Factoring Employee Review

1.0
22 Jul 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I was an independent contractor at 48 Factoring

Cons

Before I did the trial day I read some of the negative comments here on Glassdoor and I assumed they were written by bitter people who just didn't get the job...However, after actually going through the trial day I can share their frustrations. I did all that the company asked to be selected and began my trial day on time. I made more than 150 calls for them that day and worked well into the afternoon. No one ever spoke to me or gave me any feedback. I honestly studied their materials but they were very lacking in guidance for how to perform well on my trial day. I had to call them and ask if they were even listening! The process definitely made me feel far worse than other jobs. I know I am not the best at everything I do but THIS COMPANY MADE ME FEEL LIKE A NUMBER, NOT A PERSON.

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48 Factoring Response
10y
Thank you for the feedback and bringing these things to our attention so that we can improve our processes. We did not intend for anyone to feel like a number and apologize for any negative feelings we may have imposed.

Explore other reviews about 48 Factoring

5.0
14 Feb 2017
Recommend
CEO approval
Business outlook

Pros

I advanced very quickly. Pay was great

Cons

Closed the telemarketing department in Feb. 2017

1
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48 Factoring Response
9y
We are happy to hear that you had a good experience working with us. Looking forward working with you again!
1.0
28 May 2015
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

The online training was short and provided decent information. If you like calling businesses that have already been called repeatedly and doing that from home, this might work out for you.

Cons

Initially, people are told there is an hourly wage plus commission (that isn't completely based on your performance but the next sales person where the call is transferred). However, the candidates are supposed to work for free before they tell you if you are "hired". They tell you upfront that they won't pay you the hourly wage for the first "training" day. I almost believe they "hire" weekly in order to get free labor regularly. In other words, don't leave a paying job to do their orientation, computer setup, and training day which are all during the typical work day and unpaid in addition to the online training that can be done at any time of day (which is also unpaid). They've comingled the employee vs. independent contractor status by requiring employee duties of an independent contractor. (You should read the "independent contractor" agreement....) I don't know if they'll be in business long enough to face an IRS audit or if they'll figure it out first. It's a new company, and they are making a lot of mistakes.

5
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48 Factoring Response
11y
We are sorry that we could not offer you a position after the trial, however, a trial is a common practice among many call center and telemarketing companies and this is discussed during the interview process. Currently, we are targeting East Coast businesses & as we grow, we will expand further West.
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