1.07 Nov 2025Customer service representativeFormer employeeAltrincham, EnglandRecommendCEO approvalBusiness outlookProsPeople were nice, that's itCons0 training, awful management, lack of knowledge, lack of communication,Show more
1.018 Apr 2025Senior customer service advisorCurrent employee, more than 1 yearAltrincham, EnglandRecommendCEO approvalBusiness outlookProsNoneeee Noneeee Noneeee Noneeee NoneeeeConsTreated like a number and no care for any of the customer service team, Management use phrases like "If you don't like it you know where the door is" As apart of management I feel like the company need a restart and a culture shift.Show moreHelpfulShare1
1.019 Feb 2025Customer service advisorCurrent employee, less than 1 yearRecommendCEO approvalBusiness outlookPros4 day work week Friendly colleaguesConsLack of training Instability, constant changes to processes etc. Lack of support Angry customers because service is poor Low payShow moreHelpfulShare