Pros
Nice HQ Some great people that are smart and kind great vendor events at the HQ with giveaways and products before they are in store Pay isn't bad
Cons
The business model is flawed and it starts at the top. The Chief Digital Officer was recently fired and people are beginning to stress about the entire digital department. 7-11 has spent the last 3 years investing heavily into digital and customers that have no interest in shopping at 7-11. They seem to think mothers with children would prefer to go into a dirty and overpriced 7-11 as opposed to a Starbucks or Target. They also think young professionals are interested in downloading a delivery app exclusively to 7-11 as opposed to just using 1 of the 15 other apps that they already use to get items delivered. 7-Eleven has invested millions of dollars into products such as a delivery app that customers are not interested in and they are continuing to invest more. They are trying to invest in technology and digital, which on the surface isn't a bad thing, the problem is..... nobody wants Slurpees and microwaved pizza delivered or really cares about in store check out at a 7-11 on their phone. Leadership does not seem to understand that or just doesn't care. They are hiring contractors, as opposed to FTE's to complete some of the work, only to fire the contractors once the projects fail. General lack of confidence in job security and leaderships ability to do what needs to be done. Everyone looks at digital as a sinking ship. Everyone is trying to get off before it's too late.