Good job but needs better understanding of it's employees - Management 7-Eleven Employee Review

3.0
1 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Working in store is great. You enjoy dealing with the customers and the required workload isn't very hard at all. Hours are often changed based upon yours (and others) requested days off.

Cons

Don't buy into that undercover boss garbage. You basically have no voice when it comes to complaints. Even to your human resources manager who pushes off your concerns to those below her rather than deal with you at all.

Explore other reviews about 7-Eleven

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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