Pros
- The pay is decent - Fully remote
Cons
- Extensive, pointless interview process: You'll have to go through 3 pointless interviews. It doesn't take that long to decide if someone is qualified for the role especially given the work is simple work that anyone with internet access can learn. - Extremely low quality clients: Maybe if you're starting off in marketing this is fine, but anyone who has worked in marketing knows that taking money from every single company that gives you money for marketing services is an extremely bad idea. With 829 I've had to work with clients that didn't have a single clue what was going on, clients that didn't even know what services they were getting, and also the frequent client with an extremely tiny budget an unrealistic expectations. These things are all fine, but blaming your workers for not being able to figure out a way for a company with a $1000 budget to make $100,000 is insane, and the fact that 829 picks up clients like these says a lot about them. - Pointless training: 829 prides itself on this worthless online portal with worthless outdated training modules called Trainual. I'm almost sure this was created due to the Glassdoor reviews saying they didn't have any training at all for new hires, but this is DEFINITELY not a good solution. It's essentially just a poor mans version of Google that doesn't get updated, and as you can predict, once you get into the actual job 90% of the things there won't really help you that much. - Poor management: In my entire time of working at 829 I could probably count on my hands the amount of times I spoke to my supervisor. It honestly even seemed like it wasn't just the clients that didn't know what was going on, but also the team didn't have a slight clue what was going on. So many accounts I've been thrown that I had no idea what was going on, when I asked the team leads they didn't know either, and of course my supervisor wasn't anywhere to be found. Funny enough we also had a client that nobody knew what their product or service was until after the first month or two of signing them, I truly wonder who's singing these clients on without this information, and why are they so desperate to sign as many clients as possible. Clearly they have so many that the managers can't even be hands-on on accounts they're in charge of anymore, so maybe it's time to slow down and stop focusing on the fastest growing company awards. - Fake nice team: One thing I've noticed about 829 is they're really great at being a fake nice company where everyone fakes being friendly and happy to work with you, but behind the scenes they will be quick to tell everyone how much they dislike you or your work. I would have full 1 on 1 meetings with team members and I would get the biggest smile and great feedback, and then suddenly an hour later I would hear from someone else on the team that the same person left complaints that we could have just spoken about in the 1 on 1, but instead they'd rather make me look bad in order to get me off the team. If you want people to do better then learn how to be an adult and have a conversation with them. They also give the long scripted speech about how they're so nice and understanding of all kinds of people, but then they'll yell at you for not having a webcam on or wearing a jacket/hoodie when you're freezing. So much for being understanding. I also wasn't a big fan of the 14 days of PTO per calendar year, especially given the fact that you don't get it until the first of the year. Coming from other agencies, the benefits here were definitely the worst, and knowing you're going to be overworked, thrown a huge amount of clients for a small amount of money while a company makes millions it definitely feels disrespectful how little they give their workers. Too many red flags, run while you can.