Pros
The company offers a fast-paced environment where you can learn a lot quickly, especially if you’re early in your career. You’ll have the chance to work with a diverse mix of clients across various industries, which keeps the work interesting and dynamic. Many team members are smart, talented, and genuinely kind. While the benefits are fairly standard, the agency environment provides valuable exposure to different aspects of digital marketing and client services.
Cons
Since the company became private equity-backed, the culture has shifted significantly. Leadership appears more focused on maximizing output than supporting employee well-being. Long hours are the norm—many team members regularly work over 9-hour days and exceed 150 hours per month. The Paid Media, Project Management, and Account Management teams are consistently overworked with little relief. Favoritism is a persistent issue, with leadership frequently hiring friends or external candidates rather than promoting high-performing internal team members. Recognition for hard work is often lacking, and policies are enforced inconsistently depending on personal relationships. Despite messaging around “work-life balance,” employees are often told they’re underperforming and face job insecurity if they don’t meet unrealistic expectations. Turnover is high, with several employees leaving just months into their roles. Additionally, concerns around gender pay equity remain unaddressed, with many women being paid less than male counterparts in similar positions.