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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      Brutal Call CEnter With Good Support - Member Service Counselor AAA Northeast Employee Review

      3.0
      26 Jul 2021
      Member service counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing Support & care from bosses and coworkers Excellent Benefits & Incentives People definitely care

      Cons

      Exceptionally Brutal Call Center Environment - stressful and "always a bad situation" kind of job Bombarded with Pressure to work overtime basically non-stop Depending on shift, direct support for calls can vary wildly in speed of receiving support

      avatar
      AAA Northeast Response
      4y
      Thank you for your review. We appreciate you taking the time to share your experience working at AAA Northeast. We strive to create an open culture and value feedback so that we can become an even better company for our employees and our members.

      Explore other reviews about AAA Northeast

      5.0
      23 Jun 2026
      Life insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      AAA provides strong opportunities for professional growth, and management is generally supportive of employee development. The team culture is collaborative, and colleagues are willing to help each other succeed.

      Cons

      The life insurance division is in a growth phase, which can create frequent changes.

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      AAA Northeast Response
      6d
      Thank you for your thoughtful feedback! We appreciate your flexibility as we continue to grow and refine the club to better support both our team and members.
      5.0
      23 Jun 2026
      Branch manager
      Recommend
      CEO approval
      Business outlook

      Pros

      After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

      Cons

      -after 3 years I still don’t have ANY cons to working for AAA Northeast.

      avatar
      AAA Northeast Response
      5d
      Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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