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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      I wouldn't advise anyone to work here - Member Service Representative AAA Northeast Employee Review

      2.0
      11 Apr 2023
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Night shift sometimes was very slow barely any calls Sometimes fun people to work with Sometimes fun stories you can get out of talking to crazy customers

      Cons

      Low pay for what you do Management does not help and picks favorites to get away with stuff High-stress high call volume and angry customers. They want you to follow a script exactly how it is and sometimes it upsets the customers when you ask too many questions Dead-end call center job.

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      AAA Northeast Response
      3y
      While we’re sorry to hear that you didn’t have a favorable experience, we appreciate your feedback and will utilize this information as we continue to improve.

      Explore other reviews about AAA Northeast

      5.0
      1 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing company to work for, values members and staff! Communication is easy. Teamwork, someone is always available to help. Extensive training to ensure you have time to learn/understand the job.

      Cons

      No cons to report about this company.

      5.0
      30 Jun 2026
      Member service counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      • I loved how informative the meeting was • loved the questions at the end as well and I enjoyed how everyone cares about the employees

      Cons

      None at the moment, town hall meeting was great

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