employer cover photo
employer logo
employer logo

AAA The Auto Club Group

Engaged employer

Negative Infinity Stars - Insurance Agent AAA The Auto Club Group Employee Review

1.0
15 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Gaining the valuable experience of what not to look for in a company.

Cons

Every agent, manager, leader, etc. are all miserable. All the agents know it, and you are gas lit into thinking that this is the best company to sell insurance for. AAA's Insurance products are very risk sensitive. If a customer has any sort of risk... you won't be able to provide any sort of competitive price for whoever you are quoting. You have to be able to perfectly check all the boxes that their guidelines require to even be competitive with a lot of other carriers. Hooray! Don't worry though! AAA can broker out to other companies, but you can ONLY do so if they do not qualify with AAA Insurance, which makes the ability to broker out pretty useless. Especially when the competitive companies that you can broker out to will only let you write one line of business with them, so you cant bundle with the competitive carriers you can broker out to. You will be required to hit a life insurance goal even though you dont have access to selling the better life insurance products since this is a P&C agent position only. You are required to hit a membership goal. In addition, you can either choose to get paid a grand total of $30k a year and not earn anything off of renewals, or you can choose to go full commission and earn 2% on your renewals! You are taught to only focus on new business, and then your clients over to a service line if they ever have any questions after you write someone business, Dozens of agents are already looking to leave, A dozen more leave within 6 months of starting. Your "training" is a joke. The only leads that are provided to you are just a list of people that are members of AAA! The people that start a quote online or are looking for insurance needs via the website get sent straight to a call center who barely know anything about insurance and just sell customers the cheapest/lowest coverage policy they can write that don't best fit their needs with multiple mistakes. Makes sense to give the best leads to a call center, right? This is ONLY the tip of the iceberg. Just stay as far away as you can.

Explore other reviews about AAA The Auto Club Group

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company, good pay and trains well

Cons

Yearly salary increase are minimal

avatar
AAA The Auto Club Group Response
12h
Thank you for taking the time to provide us with a review. We truly appreciate your feedback as a current employee!
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working remote is a benefit.

Cons

If you don't mind being stressed to meet KPI's or be facing the door, sell credit cards, create leads for life agents, essentially service your own policies while trying to focus on new business, multiple goals to hit, 1 for units, 1 for memberships, 1 for brokered, 1 for credit cards to get a commission, low base salary comparatively then this is for you

avatar
AAA The Auto Club Group Response
12h
Thank you for taking the time to write a review on your experience as a current employee. We genuinely appreciate and value your feedback, as it will assist us with making future improvements. We are sorry to hear you have not had a positive experience while employed with us. If you’d like to discuss further or provide additional feedback, please reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!
See reviews by: Helpful|Rating|Date|All