Good Mission; Poor Execution - Customer Experience Manager AARP Employee Review

2.0
1 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Work / Life Balance Tuition Assistance

Cons

Lack of leadership, vision, and strategy Poor communication of organizational and department objectives Business units are siloed Promotions of toxic employees hurting morale Unable to recruit external talent

Explore other reviews about AARP

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

great benefits even for interns like free lunch, reimbursed parking, hybrid work. good opportunities to network, hone your skills, and potentially get a permanent role within the organization.

Cons

long onboarding. lots of hr training.

4.0
30 Jun 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

I was able to take on multiple responsibilities, like research and volunteer engagement, with consideration of my time and workload from school.

Cons

At times, I felt like my work wasn’t as important or could’ve been done by my supervisors, especially when projects were close to completion, they would be altered but I understand it was for time efficiency.

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