HR Professionals Beware! - Human Resources AIR MILES Employee Review

1.0
3 May 2016
Recommend
CEO approval
Business outlook

Pros

Decent benefits, onsite gym, subsidized cafeteria.

Cons

The turnover (both voluntary and involuntary) is the highest I have ever experienced in any organizations I have worked for. Many departments within HR have had over 100% annual turnover for the past 2-3 years. There is no HR strategy and the same work gets done year after year with no actual results. HR Leaders will cave to any request by Senior Management regardless of the impact on people. Front line HR roles bear the brunt of "client" anger and do not get any support from their leaders. The HR Leadership team is by far the weakest group of HR "professionals" I have ever worked under. HR technology is owned by the parent company in the US so there is very little input or authority the local HR group has to make changes. HR Managers and below are very hard workers and good people, but are constantly bombarded with "strategy" changes, reporting structure changes, and overall indecision to be effective. There is no senior leadership expertise in the areas of Recruitment, Performance Management, Employee Culture, or HR Strategy. Recruiting Professionals, DO NOT accept a job at LoyaltyOne/Precima

Explore other reviews about AIR MILES

5.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

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AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
4 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Making people write reviews to

Cons

And Review things just to

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