Pros
Bonus structure and rent discounts
Cons
Retaliation: There seems to be a perception that managers are allowed to retaliate if employees escalate issues to higher management. This creates a hostile work environment and goes against the principles of open communication and trust. Financial Incentives: There are concerns about service managers charging residents for services to meet their end-of-year bonuses. Lack of Support: Employees feel unsupported when they are expected to perform tasks outside of their job description without adequate support or resources. Corporate Response: There have been instances where corporate support has been lacking, such as when a manager left a screen up and the corporate representative directly contacted the manager forwarding an email of an employee expressing dissatisfaction instead of addressing the issue through appropriate channels, the corporate rap asked the manager how to respond Lack of Growth Opportunities: Employees feel that there are limited growth opportunities unless they overwork themselves and accept being underpaid. Disregard for Employee Opinions: Employees feel that their opinions and feedback are not valued by management, leading to a lack of trust and engagement.