Overworked and Underpaid! Stressful and High Turnover - Credentialing Analyst AMN Healthcare Employee Review

1.0
30 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Nothing at all this was a horrible and toxic work environment.

Cons

The typical day at work was coming into work determining how you were going to get through the day with increased unmanageable work loads. The credentialing environment is operated as a sales environment which lacks quality and is all about quantity. The leadership within the credentialing department is a job from account management which yells at you for things outside of your control to the facilities that your working with because what they say goes regardless whatever it is they are asking you for is in their contract or not(even though the policy is not to provide anything outside of whats in the contract). The direct supervisor and managers are horrible and are toxic and fuel a hostile work environment. The management acts as if they care however I have heard several of upper leadership(VP's and Directors and Sr. manager) talking down and negatively about other staff members and about other members of leadership. The motto for this company is to pile unmanageable work loads on one person and discipline them when they can't keep up with these unrealistic demands.The clinicians that AMN and its subsidiaries help place at these facilities are incompetent to put things lightly. They expect you to have a workload of 50 clinicians at one time and being able to credentials these clinicians with quality while the upper management yells at you for not meeting numbers (HORRIBLE ENVIRONMENT). The training is HORRIBLE I repeat HORRIBLE I would not risk this on my worst enemy. The crazy thing is that management and departmental heads have admitted that training has been a issue for years but refuse to fix things. We lost 2 people over the span of 2.5 months and one of those was the supervisor.The highlights: Incompetent clinicians,Incompetent Management,Unrealistic metrics and High Stress environment. The CREDENTIALING DEPT. is a SALES Environment and is not ran like a traditional credentialing environment. Please DO NOT let them sell you a dream because everything that glitters isn't gold.

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AMN Healthcare Response
6y
I’m truly sorry to hear that you had a poor experience at AMN Healthcare. Our goal is to foster a culture of continuous improvement, and I would like to discuss your experience in more detail. Would you please contact me directly at Julie.Fletcher@AMNHealthcare.com? Julie Fletcher, Chief Talent Officer

Explore other reviews about AMN Healthcare

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My experience with AMN’s hiring and onboarding process has been truly best-in-class. Every interaction—from Talent Acquisition to leadership—was professional, thoughtful, responsive, and genuinely human. Communication was clear and timely, expectations were well managed, and I felt respected throughout the entire process. What stood out most was the people-centered culture. AMN doesn’t just talk about values—you can feel them in how they engage with candidates and new team members. The onboarding experience has been equally impressive: organized, welcoming, and intentional. I’m excited to be part of an organization that leads with both excellence and heart.

Cons

None that I have encountered yet.

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AMN Healthcare Response
5d
Thank you for taking the time to leave a review with us, we are so happy to hear about your positive experience with AMN Healthcare! Please reach out if you ever want to discuss your experience further, drew.trustwell@amnhealthcare.com. Drew Trustwell, Human Resources, AMN Healthcare
5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

AMN Healthcare is a company with a clear purpose and a strong emphasis on people, development, and collaboration. There’s a genuine effort to create an inclusive and supportive culture, and you’ll find a lot of passionate individuals who care about the work and the impact it has on healthcare communities. Strong mission and purpose — Work feels meaningful, especially knowing it contributes to healthcare outcomes Investment in development — Opportunities for learning, mentorship, and career growth are visible and encouraged Collaborative culture — Many teams are supportive and willing to partner across functions AMN Healthcare is a strong place to grow your career if you value purpose-driven work and development opportunities. The biggest opportunity lies in simplifying how work gets done and ensuring consistent experiences across teams.

Cons

That said, like many large and evolving organizations, there can be challenges around alignment, prioritization, and navigating complexity across teams. The experience can vary significantly depending on your role, leader, and part of the business. Organizational complexity — Navigating systems, processes, and cross-functional work can sometimes feel heavy or unclear Inconsistent experiences across teams — Culture and execution can vary depending on leadership and business unit

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AMN Healthcare Response
1mo
Thank you so much for taking the time to leave us a review, we are happy to hear about your positive experience while working with us. If you would like to discuss your feedback regarding organizational alignment, please feel free to contact me at drew.trustwell@amnhealthcare.com and share your thoughts on how we can improve. Drew Trustwell, Human Resources, AMN Healthcare
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