Paramedic in Santa Cruz County - Paramedic AMR Employee Review

3.0
12 Jul 2017
Recommend
CEO approval
Business outlook

Pros

It is a small busy county, their is good and bad leadership like all AMR divisions. But overall since I came from another county its great comparatively. Leadership is laid back which is great and not so great at times. Most co-workers are awesome but we have a few duds. Pay is decent and you can live on it. Sheriffs are great and most local PD (depending on city) are good to work with. We are held to a higher standard of ALS care then FD's so I am proud to say the care level we provide is amazing compared to local departments. It has its issues but at other divisions the supervisors never showed up to the ER with pizza when we were slammed, here they do. Some supervisors will even take a shift or two when we were short staffed so we could get a day off. So even with the negatives I would say this is a good spot to be, its has the potential to be great though.

Cons

-Leadership is laid back so that can be frustrating at times when things can take a day or two to get resolved. -Local FD's- most but not all their medics are not up to date with skills, overall knowledge or protocols. They can be an outright nightmare to run calls with at times. -Local hospitals have poorly trained staff, very few good MD's who are ER certified and MCN's who know when to turn patients away and when not to. When the good ones are on they take all patients and do not turn you away -FD politics and behavior sometimes makes you want to call the local paper and put them on blast. They will constantly withhold treatment till your arrival, or make the all too familiar statement of "I don't want any paperwork today"

Explore other reviews about AMR

5.0
9 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with AMR for 10+ years and I have to say, it’s an outstanding organization for anyone looking to advance their career in Emergency Medical Services (EMS). One of the standout features is the abundance of career advancement opportunities—they really invest in their team members with comprehensive in-house training programs that help you build skills and certifications at every level. Whether you’re starting out as an EMT or aiming for paramedic roles or even leadership positions, AMR provides clear pathways and support to grow professionally. What I love most is how AMR operates nationwide, giving you flexibility and variety in your work environment. From high-paced urban emergency responses to specialized disaster relief teams, there’s a diverse range of settings to match your interests and skills. This not only keeps the job exciting but also allows for transfers or new challenges without leaving the company. Overall, AMR fosters a supportive culture focused on excellence in patient care and employee development—if you’re passionate about EMS, this is a top-notch place to build a rewarding career! Highly recommend.

Cons

No real cons to speak about.

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AMR Response
4mo
Thanks so much for the 5-star review and for sharing your experience with career pathways, training programs, and the variety of EMS opportunities available across the organization. We appreciate your feedback and encourage you to connect with your HR representative for support as you continue your career with us.
5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

As we continue to strengthen our culture, our Core Behaviors remain the foundation for how we lead, engage, and deliver results across our teams. These behaviors are not just guiding principles—they define the expectations for how we interact with each other, our patients, and our communities every day. At their core, these behaviors drive consistency and alignment across the organization. By prioritizing care, encouraging open communication, seeking to understand, collaborating on solutions, and holding ourselves accountable, we create an environment grounded in trust, respect, and shared responsibility. I am proud to be part of a great organization that exemplifies the core behaviors.

Cons

Success of the Core Behaviors depends on consistent leadership, clear application, and sustained reinforcement over time. This is a challenge that will take time.

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AMR Response
2w
Thank you for the 5‑star review and for your years of dedication! We’re glad to hear how strongly you connect with our Core Behaviors, and we appreciate your insight on the importance of consistent leadership and reinforcement.
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