2y
Thank you for your valuable feedback on your time at Andrus. Your insights play a vital role in improving our work environment, both for our team, but especially for those we serve.
Your perspective has reaffirmed our need to check in with management to support the practice of Sanctuary training—to encourage staff to communicate openly with management—an essential aspect of our organization. We are committed to fostering an environment where every staff member's concerns are voiced and heard. This not only benefits our team, but it also sets an important example for the community we support. At Andrus, we strive to operate as a true democracy, valuing and responding to each voice in order to achieve collective progress. While there may have been past shortcomings, we are dedicated to enhancing communication channels to ensure all perspectives are included.
While we respect online expression, fostering proactive dialogue within our community is equally crucial. We encourage all staff to engage constructively during their time at Andrus. Direct communication aids in addressing concerns and shaping positive change. Social media dialogues, while valid, can impede efforts to tackle vital issues like staffing shortages—a concern we take seriously. Your reviews have an impact.
Our commitment to the Sanctuary Model remains strong. We apologize if its principles were not consistently upheld in the past and we’re sorry you didn’t feel you could raise these concerns while you were here either to your supervisor or through our anonymous hotline. Your feedback reinforces its significance, and we are resolute in ensuring adherence at all levels.
Change takes time, especially with new management, but we are unwavering in showcasing the positive outcomes of our ongoing initiatives.
Your contributions are important, and we encourage you to continue sharing insights or suggestions through feedback@andrus.org, or by reaching out to us directly.
Thank you once again for your meaningful feedback. It fuels growth and change. And we truly appreciate your continued engagement.