Pros
The people are friendly and intelligent. There is an excellent vibe of teamwork and comradery. Before Covid, AOPA really made an effort to do fun company-wide activities. It will probably resume when things return to normal. It really is a great place to work and you'll find some true and lasting friendships here. AOPA has adapted to new technology better than most places and offers flexible work options.
Cons
Siloed communications. Too much focus on diversity, to the point where it's not in line with our membership base and staffing decisions are made based on it, which does not always reflect best candidate choice. Have gotten away from processes too much for routine things, making simple tasks overcomplicated. Benefits, while good, are being chipped away at every year.