A Positive Vision lacking Commitment - Anonymous employee APi Group Employee Review

2.0
30 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

APi affords the proper training and environment to be influential in your career.

Cons

APi paints a picture of leadership and development but unless you play with your career like a game of poker you will not advance. The pay is marginal at best, often very lopsided within offices, roles and duties are unfair and pay discussions are always pushed aside but they will continue to ask more. The parent company, APi, paints the picture and promotes such positivity but the subsidiaries play devil's advocate. Personally, overall, my experience was good with the company. It certainly allotted me to grow into myself to succeed, however, I am considerably a highly charged individual. The benefits they offer are not as industry leading as they pitch it to be and frankly, the culture is so disconnected that it creates turmoil when you get back from the corporate designed trainings trying to make a difference.

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5.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

High Visibility & Influence: You work directly with senior leadership (C-suite, board members, and directors), giving you strong exposure across the organization and opportunities to influence IT and business decisions. Strategic Insight: You gain insight into business strategy, financial discussions, and executive priorities, helping you understand how technology aligns with corporate goals. Career Advancement: This role often acts as a stepping stone to IT Manager, IT Operations Lead, or Technical Support Manager positions because of the combination of technical expertise and executive communication experience.

Cons

You’ll frequently handle urgent, high-visibility incidents where downtime directly affects C-suite operations. Mistakes are magnified since you support senior leadership and board-level meetings. Managing multiple devices, remote sessions, video conference setups, and last-minute changes simultaneously can be mentally taxing. Prioritization becomes difficult when multiple executives demand help at once.

1.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Steady check The kind of company you can quiet quit for 5 years and collect a check

Cons

Purchases companies and strips their benefits, installs leadership that never worked in the industry they’re now over. Hires managers that aren’t knowledgeable The fly you across the country to talk about a book nobody read Their model is “building great leaders” But they don’t develop, mentor or coach in any way.

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