Terrible Work Culture - Veterinary Hospital Assistant ASPCA Employee Review

1.0
14 Jul 2024
Recommend
CEO approval
Business outlook

Pros

As a true animal advocate any time you get to make a difference in any animals life it’s the most genuinely rewarding feeling and the best part of my time working at the ASPCA animal hospital.

Cons

Terrible work culture. Unnecessary use of muzzles on animals. Staff is supposed to be fear free certified but they prioritize staff safety before animal empathy and temperament assessment. Work gets pushed on newer staff, while other staff spends more time gossiping with each other and drawing in the medical exam table like middle school students rather than actually working. Isolation is a walk-in disaster. A place where a parvo dog is mixed in with dogs with kennel cough. The hospital turn over rate is so bad that the hospital is consistently short staffed. The overnight team is disregarded even though they have had some of the hardest working shift members I saw during my time working there. New staff is not properly trained by some staff members. And are not openly welcomed into the team. Higher up management spends their weekends hanging out with other staff members and biases can be seen clearly on the job. Their floor managers spend more time in their offices than on the floor. Their morning schedule is not parallel to their midday/afternoon schedule. And they wonder why keeping a team member on that schedule has been so unsuccessful. Some of their LVTS are incredible but unfortunately there are others who lack skills and empathy.

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ASPCA Response
1y
Thank you for taking the time to share this review. We’re so sorry to hear this, as we strive to make the ASPCA a welcoming environment for all. We’re very open to learning more about your experience in order to improve - if you’re interested in sharing more, please reach out to us at careers@aspca.org.

Explore other reviews about ASPCA

5.0
9 Apr 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Everyone cares deeply about the job they do

Cons

Can be stressful at times

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ASPCA Response
1mo
We’re glad you shared this review with us. It’s great to hear you feel like your co-workers care about their job. If you are comfortable sharing more regarding your role, please reach out to us directly at careers@aspca.org.
4.0
11 Jun 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Coworkers were kind and helpful.

Cons

Not many people were onsite.

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