supportive management - Anonymous Employee Abacus Group Employee Review

My time at Abacus Group was a positive one. The company has a professional environment and a team-oriented culture. I liked that I was able to learn new systems and improve my problem-solving skills while working with experienced coworkers.

Can get busy during urgent support requests.

Good exposure to financial industry clients and enterprise IT environments.

There was too much emphasis on ticket metrics instead of actually resolving issues properly. Speed seemed to matter more than quality, which created unnecessary pressure.